Job title: Bilingual Front Desk Receptionist (English/Spanish)
Company name: Heidi Huddle Agency LLC -Allstate Insurance
Location: Wenatchee, WA
Job Type: Part-Time Monday- Friday 12-5
Salary: $18
Our office is seeking a highly organized, professional, and friendly Bilingual Front Desk Receptionist to be the first point of contact for our clients and visitors. The ideal candidate will be fluent in both English and Spanish and provide exceptional customer service in a fast-paced environment. You will be the face of our company, managing administrative tasks and ensuring a welcoming and efficient office atmosphere. This job has room for advancement into a sales/service position and an exciting, life long career!
Responsibilities-
Greeting and reception: Warmly welcome and assist all visitors and clients in both English and Spanish.
Phone and communication: Answer, screen, and route a high volume of incoming calls on a multi-line phone system. Address inquiries, take accurate messages, and direct calls to the appropriate personnel.
Client support: Help clients and customers with questions or concerns, providing information about our products or services and process payments.
Office maintenance: Ensure the reception and common areas are clean, organized, and presentable.
Confidentiality: Handle sensitive and confidential information with the utmost discretion.
Qualifications and skills-
Language: Fluency in both English and Spanish is required (written and verbal).
Experience: Previous experience in a front desk, receptionist, or customer service role is preferred, but not required.
Technical skills: Efficient with a computer and a quick learner.
Interpersonal skills: Excellent verbal and written communication skills with a professional and friendly demeanor.
Organizational skills: Strong ability to multitask, prioritize tasks, and manage time effectively.
Problem-solving: Resourceful and proactive with the ability to handle issues as they arise.
Attention to detail: Highly organized and focused on accuracy.
To apply-
If you are a positive, detail-oriented, and reliable professional who meets these qualifications, please submit your resume and cover letter to heidihuddle@allstate.com.
