Vacancy expired!
Icicle Village Resort in Leavenworth, WA invites you to work with us on our fast-paced, fun hospitality team!
We currently seek a front desk agent who is detail oriented with a natural aptitude for customer service and enjoys a fast paced environment.
Job Duties:
⢠Take reservations via telephone and register guests upon their arrival
⢠Use and maintain database of vacancies, reservations and room assignments
⢠Understand room locations, types of rooms available, and room rates
⢠Communicate with all departments
⢠Respond to guest inquiries, problem solve and give recommendations
⢠Process guest checkouts and handle monetary transactions
⢠Perform other duties as assigned
Qualifications:
⢠High school diploma or equivalent
⢠Previous hotel-related experience preferred
⢠Ability to communicate with public, hotel staff, and management in a professional manner, including use of proper telephone etiquette
⢠Knowledge of surrounding areas and local events a plus
⢠Skilled in the use of front office equipment
⢠Ability to stand for long periods of time
⢠Willingness to work a flexible schedule, including weekends and holidays
⢠Punctuality and reliable attendance are required
Inquire about our fantastic benefits and other fun perks including employee & family discounts, employee luncheons, holiday parties and complimentary 10-year anniversary trip!
Visit us at www.iciclevillage.com to access our employment application. You can also contact us at 509-548-7000 or pick up an application at our front desk at 505 Hwy 2, Leavenworth.
