Assistant Operations Manager

Assistant Operations Manager

29 Oct 2024
Washington, Wenatchee, 98801 Wenatchee USA

Assistant Operations Manager

Job Title: Assistant Operations Manager - Bilingual (English/Spanish)

Location: Wenatchee, WA

Company Overview:

Join our dynamic team at iPro Building Services, a leading provider of commercial cleaning services and a 2x Inc. 5000 Company. We pride ourselves on delivering top-notch cleaning solutions to our clients, and we're looking for an Assistant Operations Manager who shares our commitment to excellence.

Job Description:

We are seeking a dedicated and proactive Assistant Operations Manager to support our daily operations. This role requires a bilingual individual who can effectively communicate in both English and Spanish, manage a team of 10-15 employees, and ensure the highest standards of cleanliness and customer satisfaction.

This position will be combo of day and night work depending on work load.

Key Responsibilities:

Staff Management: Oversee a team of 10-15 employees, providing leadership, guidance, and support. Ensure that all team members are performing their duties effectively and efficiently.

Communication: Serve as a key point of contact between management and staff. Ensure clear and effective communication in both English and Spanish to facilitate smooth operations.

Operational Support: Step in to clean and assist with tasks when needed, particularly during high-demand periods, employee call-outs, or vacations.

Scheduling & Coordination: Assist in scheduling shifts and coordinating coverage to maintain optimal staffing levels at all times.

Training & Development: Provide training to new hires and ongoing support to existing staff to ensure consistent performance and adherence to company standards.

Quality Assurance: Conduct regular inspections to ensure cleaning services meet or exceed client expectations. Address any issues or complaints promptly.

Problem-Solving: Quickly and effectively resolve operational challenges as they arise, ensuring minimal disruption to service delivery.

Qualifications:

Bilingual: Fluent in both English and Spanish (written and verbal).

Experience: Previous experience in a supervisory or managerial role, preferably in the commercial cleaning industry.

Leadership: Strong leadership skills with the ability to motivate and manage a diverse team.

Communication: Excellent communication skills, with the ability to interact effectively with both staff and clients.

Flexibility: Willingness to step in and perform cleaning duties when necessary.

Problem-Solving: Ability to think on your feet and handle unexpected situations with ease.

Must have a clean driving record.

Must have a clean background.

Benefits:

Competitive Pay

Health, dental, and vision insurance

Paid time off and vacation days

Opportunities for career advancement

How to Apply:

If you are a proactive, bilingual leader with a passion for maintaining high standards, we would love to hear from you. Please submit your resume and a brief cover letter explaining why you're the perfect fit for this role and fill out our online application at www.worryfree.cleaning

iPro Building Services is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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