BASIC FUNCTION:
Provides a wide range of support to all Association branches. This position is responsible for monitoring and processing all items related to the Deposit Operations of the Association.
$40,044-$43,000 –Starting Salary Range
ESSENTIAL DUTIES:
Process ACH items.
Determine within authority limits processing or rejection of Returned Items.
Return deceased customers social security benefits to the U.S. Government.
Post encoding errors and notify Fiserv of discrepancies.
File Regulation E Disputes.
Monitor DDA NSF accounts for closure.
Process daily account maintenance.
Responsible for reviewing Customer Source Reports.
Responsible for posting of fee reversal.
Responsible for reviewing all new accounts.
Provide branch and customer support.
Monitor Savings and Money Market accounts for Reg D compliance.
Review large items for signatures.
Reset Pin numbers for “Around The Clock Banking.”
File maintenance of IRA fees.
Responsible for providing back-up to all other Deposit Operations clerks and Bank Card Specialist as needed.
Rotate with other staff members for phone coverage at the Information Desk.
Monitor Non-Resident Alien W-8’s and perform maintenance as needed.
Ensure all actions performed are in compliance with government regulations and organizational policies and procedures.
Follow all bank policies and procedures.
Stay current of compliance regulatory issues, through ongoing training, as they pertain to duties.
Maintain and protect all sensitive data utilizing the highest standard of confidentiality and professionalism. Consistently display respect for all areas of diversity and levels of knowledge.
Demonstrate support of corporate values, mission and vision. Perform job duties within these standards.
Display mutual respect, trust and dignity, acting in the best interest of the Association. Lead by example by displaying solid ethics and integrity at all times.
KNOWLEDGE, SKILLS AND ABILITIES:
Excellent internal and external customer service skills.
Ability to effectively communicate courteously and professionally.
Strong computer skills.
Ability to work in a fast-paced environment.
Ability to work well under pressure.
High degree of accuracy.
Organizational skills.
Ability to work as a team member.
MINIMUM QUALIFICATIONS:
High school diploma or GED.
6 months or more teller experience preferred.
Employees accrue 8 hours of sick leave per month, 40 hours of vacation after 6 months, 80 hours of vacation annually after 1 year of employment (vacation accruals increase depending on years of service), and receive approximately 11 paid holidays per year. Plus, our employees enjoy a set schedule Monday through Friday withNO WEEKENDhours!
Full salary range for our Deposit Operations Clerks is $40,044- $54,000 yearly. “Other Compensation” includes a Semi-Annual Incentive Program payout and employer funded Defined Pension Plan in addition to an employee’s base salary.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Physical demands: While performing duties of job, employee is required to stand; walk; sit; bend; stoop; crouch; use hands to finger, handle, or feel objects, reach with hands and arms; talk, hear, and see with or without accommodations.
Work environment: Normal office environment; moderate office noise
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 509-248-2634, extension 122 for assistance.
