Office & Customer Support Specialist

Office & Customer Support Specialist

17 Oct 2025
Washington, Yakima, 98901 Yakima USA

Office & Customer Support Specialist

Locally Owned & Operated

About Us:

We’re a proud, locally owned company built on hard work, reliability, and strong relationships. From industrial clients to local contractors, our customers count on us to deliver quality products with a personal touch. We’re more than just nuts and bolts, we’re problem-solvers, partners, and part of the community.

Position Overview:

We’re looking for a motivated, detail-oriented individual who thrives in a hands-on, team-driven environment. The ideal candidate is someone who enjoys variety in their day, balancing numbers, supporting customers, and learning the ins and outs of our products and processes.

Key Responsibilities:

Manage accounts payable and receivable, ensuring accurate and timely processing of invoices and payments.

Assist with payroll duties, maintaining confidentiality and precision in every transaction.

Deliver friendly, professional customer service both in person and over the phone, our customers are the heart of what we do.

Support day-to-day office operations, including order entry, billing, and inventory coordination.

Utilize Excel for reporting and organizing company data; QuickBooks experience is a plus.

Provide mechanical or product-related assistance to customers (training provided), being mechanically inclined helps!

Show initiative and eagerness to learn about our fasteners, products, and the industries we serve.

Demonstrate a strong attention to detail and the ability to retain information in a fast-paced setting.

Cross-train with other departments to build versatility and ensure smooth company operations.

Qualifications:

Prior experience in bookkeeping, payroll, or administrative support preferred.

Basic to intermediate skills in Microsoft Excel.

Experience with QuickBooks or similar accounting software is helpful.

Excellent communication and customer service skills.

A mechanical mindset or curiosity about how things work.

Reliable, organized, and adaptable with a team-first attitude.

Why Join Us:

Locally owned and operated—your work directly supports our community.

Opportunity to grow, learn, and expand your skill set across multiple areas.

Friendly, supportive team environment where every role makes a difference.

Competitive pay, steady hours, and a company that values hard work and heart.

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