Aveanna Healthcare Yakima is looking to hire a qualified NAC or HCA to be our new Client Coordinator.
Client Coordinator is responsible for scheduling & oversight of the Home Care Clients & Staff. The position requires scheduling of new staff members, Supervision of staff and Clients. Tasks also include working with branch location staff to determine staffing needs, ensuring their location staffing levels are steady and sufficient.
Hours of Operation: Monday- Friday 8:30a-5:00p
Compensation: $17-$21/HR
Bonus Incentive Plan (Monthly Payout and Annual Payout)
Paid Time off, Daily On-call pay, any miles driven for office work reimbursed.
Benefits: 401K with Employer Matching, Major Holidays off (Paid), Medical, Dental and Vision Insurance.
Essential Job Functions
Staffing/Scheduling:
Manages the staffing needs of the client as ordered by the physician
Maintains accurate system for tracking staff availability and staffing assignments
Creates, updates and distributes client schedules in a timely manner
Works with field staff and families to accommodate the best staffing match for the client
Maintains accurate client and employee information including demographics and preferences
Informs families of unexpected schedule changes and/or unstaffed shifts as soon as they occur
Collaborates with the Managers/Supervisors to addresses employee callouts, tardiness and other personnel issues
Builds strong relationships with families, staff and referral sources
Participates in the QI process as appropriate
Communicates staffing needs to the Director and/or Sourcing Partner
Participates in the on-boarding process as appropriate
Participates in marketing and development activities for clients, referral sources, and community outreach
Maintains active involvement with issues of cost containment, effectively utilizing staff within guidelines
Assists with human resources, payroll and other administrative duties as assigned
Demonstrates knowledge and adherence to Aveanna policies and procedures
Utilizes reports and collaborates with the Clinical Managers/Supervisors to ensure that field staff is appropriately credentialed
Requirements
High school diploma or GED
Valid NAC or HCA with the department of Health
Valid Drivers license & Auto Insurance
One or two years in recruiting or scheduling capacity
Must be able to work after hours on-call schedule
Proficient Microsoft Office skills
Proficient typing skills
Preferences
Bachelor’s Degree
One or two years of pediatric/neonatal experience preferred
One year of home care experience highly preferred
Bilingual a plus
Other Skills/Abilities
Must be able to adhere to confidentiality standards and professional boundaries at all times
Ability to remain calm and professional in stressful situations
Ability to multi-task
Attention to detail
Time Management
Effective problem-solving and conflict resolution skills
Excellent organization and communication skills
Leadership skills
Quick-thinking and astute decision making skills
Physical Requirements
Must be able to speak, write, read and understand English
Occasional lifting, carrying, pushing and pulling of 25 pounds
Prolonged sitting, walking, standing, bending, kneeling, reaching, twisting
Must have visual and hearing acuity
Environment
Performs duties in an office environment with occasional field visits during agency operating hours
Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.
Equal Employment Opportunity and Affirmative Action: Aveanna provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Aveanna complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
