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Position: Retail Specialist (1 full-time and 2 part-time)
Purpose
The retail specialist is a highly motivated, enthusiastic, self-starter; responsible for greeting and assisting customers in-store and over the phone, handling customer questions, processing customer purchases, keeping inventory up to date and maintaining cleanliness of the facility.
Essential Duties and Responsibilities
Greet customers and inquire about their needs
Take inventory, stock, and restock merchandise
Advise customers and assist when needed to locate or replace product
Operate cash register and assist customers in purchasing items
Work with other team members and leaders to ensure a high-quality customer experience
Assist with preparations for displays/windows/etc.
Clean, clear, and keep store tidy
Ability to engage with customers in a friendly, enthusiastic manner
Work well on a team
Ability to problem solve, effectively multi-task, and manage competing priorities for best outcome
A strong self-starter with the ability to stay on task despite disruption or distraction
Handles stressful situations well and quickly finds and implements solutions
Experience with orchard and vineyard supplies, pets, livestock, poultry and/or lawn and garden preferred but not required
Qualifications
High school diploma
Exceptional customer service and people skills
Computing skills including point of sale and invoicing
Basic math and accounting skills
Capable of lifting and carrying 50lbs
Can pass a drug test and background check
Have some form of customer service experience
