Customer Service Representative

Customer Service Representative

15 Oct 2024
Wisconsin, Appleton-oshkosh-FDL, 54911 Appleton-oshkosh-FDL USA

Customer Service Representative

ustomer Service/Contact CenterTop company in Appleton is looking for customer service agents to provide high level customer service over the phone and via email and chat. Apply today if you are interested in working for a top company in the area. All inbound calls1/3 of calls order placement1/3 of calls rewards program (maintenance)1/3 of calls concerns/complaintsRequired Qualifications:Strong customer service experience, can be call center or someone from service industry.Confident on Outlook, MSWD and ExcelAs part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.Get a complete career fit with Kelly ® .You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.About KellyWork changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center.

Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

Related jobs

  • Customer Service Rep(02032) - 206 W Calumet

  • JOB REQUIREMENTS: This position will work 20 hrs per week and will work evenings and rotating weekends Patient Service Representative Come work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health-they\'re our employees. We\'re an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team contributes to our success. Together we are the best place to get care and the best place to give care. Job Summary The Patient Service Representative (PSR) role at Prevea Health is responsible for welcoming, registering, and scheduling patients and/or visitors in a friendly and positive manner. This position acts as a liaison between patients and medical staff. The Patient Service Representative (PSR) is responsible for creating a positive first impression for anyone who uses Prevea Health services, whether over the phone, in person, or through MyPrevea. What you will do Coordinate communication between patients, family members, medical staff, providers, and administrative staff via phone, in person, or through MyPrevea. Obtain and confirm accurate demographic and insurance coverage information. Route medical inquiries, complaints & messages to appropriate parties. Assist patients and callers with financial inquiries, including policies, insurance, payments, and other financial needs. Collect required payments, including co-payments, outstanding balances, and payments due at the time of service. Complete necessary account, referral, and claim edit workflows and maintenance in assigned work queues Schedule and confirm patient appointments. Provide accurate daily batch and/or deposits to appropriate staff for processing. Education Qualifications High School Diploma and/or GED Required Experience Qualifications 1-3 years Experience in customer service, insurance and/or healthcare setting Preferred Skills and Abilities Display proficient telephone and computer skills with clear and professional speaking abilities. Able to provide exceptional customer service by assessing patient needs, meeting quality standards, and evaluating satisfaction. Capable of being empathetic and responsive to patient\'s needs by actively listening, asking appropriate questions, and continually looking for ways to provide assistance. Able to efficiently multi-task and adapt to fast-paced environments with frequently changing protocols and processes. Capable of effectively and positively interacting with staff members throughout the company. Promote teamwork and provide a supportive environment throughout the organization. Display grammar, spelling, and punctuation knowledge to type patient information and take appropriate messages For full info follow application link. Prevea is an Equal Employment Opportunity/Affirmative Action employer APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/02DB38F5E810461A

  • Customer Service Rep(02032) - 206 W Calumet

  • Job Description:

  • Job Description:

  • Hollister Co. - Brand Representative, Fox River

  • Job Posting

Job Details

Jocancy Online Job Portal by jobSearchi.