About Us:
Well-established, small mechanical company specializing in plumbing, HVAC, and mechanical services for residential, commercial, industrial, and agricultural clients. We pride ourselves on delivering exceptional service, building long-term relationships with our customers, and fostering a positive and collaborative work environment. As we continue to grow, we are seeking a motivated and experienced individual to take on the role of Operator/General Manager to lead our team and drive the company’s success.
Position Overview:
We are looking for a dynamic and results-driven Operator/General Manager to oversee the day-to-day operations, sales, and growth of our company. This role is ideal for a former business owner who no longer wants the full burden of running a company but still wants to focus on sales, operations, and team leadership, or for an aspiring business owner who wants to gain hands-on experience managing a company without the financial risk or full responsibilities of ownership.
The successful candidate will have significant influence over sales, operations, and team culture, and will be responsible for ensuring the company’s profitability, customer satisfaction, and employee engagement. This individual will take full ownership of the company’s performance and will have the opportunity to shape its future.
Key Responsibilities:
- Sales & Business Development: Drive sales growth by identifying new business opportunities, building relationships with clients, and preparing bids for residential, commercial, industrial, and agricultural projects.
- Operations Management: Oversee daily operations, including scheduling, dispatching, and ensuring timely and high-quality service delivery.
- Team Leadership: Recruit, onboard, train, and manage a team of skilled technicians. Foster a positive and collaborative work culture where employees feel valued and motivated.
- Customer Relations: Build and maintain strong relationships with clients, ensuring exceptional customer service and addressing any issues promptly.
- Financial Oversight: Monitor company performance, manage budgets, and implement strategies to improve profitability.
- Preventive Maintenance Programs: Develop and promote preventive maintenance plans to build recurring revenue streams.
- Compliance & Licensing: Ensure all work complies with local, state, and federal regulations. Maintain necessary licenses and certifications.
- Strategic Growth: Develop and execute strategies to expand the company’s market presence and service offerings.
Qualifications:
- Licensed plumber (MP preferred).
- A positive attitude, strong work ethic, and a passion for building a great company culture.
- Proven experience in plumbing, and preferably HVAC services.
- Strong leadership skills with the ability to inspire and manage a team.
- Excellent communication and interpersonal skills, with a customer-focused mindset.
- Demonstrated ability to drive sales and grow a business.
- Self-motivated, results-oriented, and able to take full ownership of the company’s performance.
- Experience in commercial, residential, and ideally industrial/agricultural sectors.
- Experience managing budgets, financials, and operational workflows.
Why Join Us?
- Opportunity to lead and grow a thriving company without the financial risks of ownership.
- Significant influence over sales, operations, and team culture.
- Competitive compensation package with performance-based incentives.
- Supportive environment where your ideas and leadership are valued.
- Chance to build a legacy and make a lasting impact on the company and its employees.
How to Apply:
If you are a motivated and experienced professional with a passion for leadership and growth, we want to hear from you! Please call 920-306-1166 or text to schedule a call.
