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Job SummaryJob Title: Meat Department Manager FLSA Status: Salary Reports To: Store Director/Meat Department Director Responsible for working closely with all Meat associates in an effort to ensure all company policies and procedures are being followed, department goals and objectives are being obtained, and associates' needs are being met. Contributes to store sales and profitability by effectively managing all aspects of the meat department operations, to include but not limited to: labor, expenses, accurate pricing, stock levels, merchandising, and customer service. Our Meat & Seafood Department Leaders guide a team of Associates who provide or guests with exceptional service coupled with tips & tricks to ensure no matter the cut of meat, our guests feel confident to season & cook it perfectly. Job DescriptionESSENTIAL DUTIES AND RESPONSIBILITIES
Leads, coaches, teaches, and reinforces Festival culture, customer service, and performance expectations to all Meat associates
Maintains adequate staff levels by interviewing applicants and extending job offers
Ensures team gets proper training
Finalizes and approves weekly work schedule for Meat associates
Writes and conducts performance reviews of Meat associates
Documents violations of company policies/procedures by Meat associates and conducts appropriate corrective action, up to and including termination
Answers questions and provides guidance to all meat associates
Implements new standards and store policies
Conducts “Huddle Ups” for all Meat employees stating new policies or things needed to be worked on
Prepares coaching sessions, performance reviews, event notes, training checklists, and store sales
Checks emails three times daily, looking for important items
Ensures all department standards are being met in the Meat department
Observes sales floor and back stock conditions; takes action to correct areas of opportunity
Maintains appropriate inventory levels and ensures accurate pricing on products received and sold
Communicates and works cooperatively with Store Director, Meat Director, other Department Managers and Meat Associates to maintain standards and exceed guest expectations
Oversees all aspects of the Meat department and that they are running smoothly
Fulfill special orders, or delegate and employee to execute them
Ensures correct signage is represented throughout the department
Makes sure entire department is faced and full at all times, containing no holes
Ensures cleanliness of entire Meat department
Provides customer service to guests
Assists guest with finding items they are looking for on service counter and sales floor
Takes orders and other special requests
Packages and prices items from the service case
Answers the telephone and assists callers using proper phone etiquette
Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received
Assists all Meat department associates with daily responsibilities while leading by example.
Develops Assistant Manager and/or Department Leads to prepare for advancement opportunities and maintain standards of the department.
Contributes to overall cleanliness of the department by picking up, organizing, and cleaning work areas, shelving, and sales floor as needed.
Required to maintain food safety logs and verification and compliance of Department food safety logs.
Responsible for the department’s timekeeping accuracy. Communicate to HR regarding any missing time, transferred hours, and schedule issues.
Ensure all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm.
Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
Other duties as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
High School Education or equivalent combination of education and experience
5-7 years of leadership experience, at least 2 years in a manager role
Thorough knowledge of the retail food business, thorough knowledge of perishable department operations, merchandising skills, and must be able to make timely and effective decisions
Ability to deal tactfully and effectively with customers and all personnel
Good oral and written communication skills and the ability to handle a diverse crew in a stressful environment
Thorough understanding of all safety requirements and company safety policies
Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: hand jack, baler, forklift, proper lifting techniques, proper scanning techniques, hand truck, trash compactor
Must have WI Certified Food Manager License (Festival will pay in order to get certified if not)
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
The employee must possess the ability to stand in place for a long period of time; walk the store; bend, stoop, and kneel regularly. Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment.
This position requires the employee have the ability to have full rand of upper body motion in order to occasionally lift stock. Requires the ability to perform repetitive tasks for prolonged periods of time.
Must possess functional sensory abilities in order to visually monitor the store, create attractive displays, and to operate equipment.
This position requires the employee to lift up to 80 pounds on an occasional basis.
Working conditions consist of occasional exposure to extreme temperatures.
WORK SCHEDULE
The Meat Department Manager is a full-time salaried position. The work schedule will include mornings, afternoons, evenings, weekends, and holidays.
#FFMEDCompany OverviewFounded in 1946 as Skogen's IGA, Festival Foods is a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and to providing guests with exceptional service and value. The company, which began operating as Festival Foods in 1990, employs more than 8,000 full- and part-time associates and operates +40 full-service supermarkets across the state of Wisconsin.At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates who represent a variety of backgrounds, perspectives, and talents. Festival Foods believes that diversity and inclusion among our teammates, products, and our community strengthen our ability to serve our guests, as we seek to recruit, develop and retain the most talented people.Location : NameHales CornersRequisition ID 2024-41275 Requisition Post Information : Posted Date 4 hours ago (1/3/2024 8:41 PM) Category (Portal Searching) Store Leadership
