DescriptionPurpose: Prepares and distributes work to specified group of operators. Provides daily assistance and supervision to team members. Communicates with all departments to ensure work is processed correctly. Ensures all deadlines are met on a regular basis with a high regard for quality and productivity.Regular Schedule: Monday-Friday 8am-4:30pm and overtime as needed. Starting Salary would be $59,000 annually as a non-exempt employee.Essential Duties and Responsibilities:
Monitors and reviews productivity of all direct reports.
Reviews the amount of work performed on a regular basis.
Coaches and mentors staff as appropriate.
Administers annual performance reviews for all direct reports.
Conducts counseling sessions as needed.
Disciplines staff as appropriate.
Provides feedback to employees regarding productivity and quality on a regular basis.
Reviews daily workload forecast, daily staff hours available and schedules workload accordingly to meet all deadlines.
Answers questions from the team members pertaining to job instructions.
Maintains statistics on each team member relating to their quality of work.
Maintains confidentiality to include employee rates, hours and personal information, client information and company information.
Ensure all policies and procedures are followed and address non-compliance with employee.
Approves and monitors all vacation requests.
Review timesheets regularly for accuracy.
Required to attend mandatory meetings and trainings, work scheduled overtime with minimal notice, and perform other duties as assigned per business needs.
Qualification Requirements –To perform the job successfully, an individual should demonstrate the following:
Must be at least 18 years of age.
Able to read, write and speak English.
Successfully pass and maintain acceptable background checks and security clearances.
High School Diploma required and 5+ years of supervisory experience and demonstrated knowledge of concepts related to supervising.
Ability to work independently in a team to identify, clarify and remedy issues.
Problem-solving skills are required.
Possess exceptional leadership, interpersonal, communication, and execution skills.
Excellent organizational skills with ability to multi-task with flexibility to change directions with little or no notice.
Relies on experience and judgement to plan and accomplish goals.
Gain and maintain trust while keeping the scope of confidentiality at the forefront.
QualificationsEducationRequired
High School or better
ExperienceRequired
1 year: Experience with Excel
5 years: Experience in a Leadership Role
Preferred
1 year: Experience with Government Projects
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
