The Education Specialist / Adult Navigator plays a crucial role in our organization's mission to empower adults through education and workforce development. This position demands a high level of professionalism, attention to detail, and commitment to client success.Conduct comprehensive interviews with prospective clients, meticulously reviewing and completing all required documentation to ensure successful program enrollment.Implement a rigorous follow-up protocol for non-attendees, rescheduling appointments to maintain program integrity and client engagement.Facilitate informative group orientations, presenting critical program information with clarity and authority.Provide expert guidance on available online service options, ensuring clients can fully leverage digital resources.Deliver in-depth training on various literacy topics, tailoring content to meet the diverse needs of our client base.Demonstrate proficiency in Microsoft Software applications and provide thorough assistance to clients, enhancing their technological competence.Administer and evaluate quarterly entrance examinations, critically assessing individual progression to maintain program standards.Engage potential members identified by outreach staff, employing strategic communication to increase program participation.Execute comprehensive Job Readiness Training components on a weekly basis, preparing clients for the demands of the modern workforce.
