We want you to join our dynamic Human Resources / Talent Development team at Altra Federal Credit Union, a leading organization committed to innovation and excellence in the financial industry. At Altra Federal Credit, we believe in harnessing knowledge to drive growth and create meaningful impact. We’re seeking a motivated and enthusiastic Knowledge Management Intern to join our team!
As a Knowledge Management Intern, you will play a crucial role in organizing, maintaining, and disseminating valuable knowledge assets within Altra’s online training manual. You will develop and update content of the online training manuals through individual efforts and team collaborations.
This role involves analyzing various topics to create easily understandable documentation for a wide audience, ultimately aiding in Altra’s success and expansion. Responsibilities include, but are not limited to:
Maintain the Site Content Library of the Online Training Manual
Foster creative thinking to generate new and fresh ideas for content and workflow improvements.
Collaborate with subject-matter experts to ensure accurate coverage of specialized subjects.
Analyze information necessary for developing or revising policy, procedure, and form documentation.
Support ad-hoc projects related to knowledge management and organizational learning.
The Knowledge Management Intern position is a part-time temporary position; 20-25 hours per week, Monday through Friday, between the operating hours of 8:00 a.m. and 5:00 p.m.
The internship will be six (6) months in length, from April 2024 through August 2024. The internship could be extended for additional time beyond the six-month timeframe, with mutual consent from Altra and the student and depending on the workload needs, hours of availability of the student and the student’s status in school. This internship will take place at Altra’s Operations Center in Onalaska WI.
To be considered for the Knowledge Management Intern position, you are required to have a High School diploma, GED or HSED and must be a current student pursuing a college or technical degree for consideration into the internship program. Altra would prefer you have a minimum one (1) year of office, financial institution, or customer service experience.
In this position, you must have the ability to strategize, communicate, make decisions, work with diverse people and be able to multitask and troubleshoot. Be proficient in O365 product suite and have the ability to work creatively, collaboratively, and independently. Must be able to effectively communicate in visual, oral, and written form, and have strong organizational skills.
Pay and Benefits:
Starting pay of $15.00 per hour
Bilingual pay premium of $1.00/hour, after completing and passing a Spanish or Hmong language exam
Up to a 6% Employer-matched 401(k) + 3% employer contribution
Paid training opportunities
Employee-only perks and discounts
Participation in Altra’s Wellness program
Why join the Altra team?
Commitment to community engagement with a focus on youth initiatives; diversity, equity, and inclusion; financial literacy; and Altra Gives Back campaigns, focused on giving back to the communities we serve!
Professional growth and advancement opportunities – job shadows, FBLA (Future Business Leaders of Altra) and peer mentorship programs, on-site training, tuition assistance, and our very own Altra University!
An Innovative and forward-thinking culture driven by our dedicated Business Innovation team.
An award-winning wellness program that promotes a work life balance and healthy living! Monthly challenges, employee assistance and chaplaincy services, membership discounts, a Fitbit for all employees on Day 1!
Altra is proud to be a Great Place to Work® certified company five years in a row; 93% of our employees say Altra is a great place to work! At Altra, we invest in each other and work together to make a difference in the communities we serve and to help people live their best life!
We support diversity in the workplace and are an Equal Opportunity Employer. Come join our team, it’s where YOU belong!
Experience
Required
Required to have a High School diploma, GED or HSED and must be a current student pursuing a college or technical degree for consideration into the internship program.
Must have the ability to strategize, communicate, make decisions, work with diverse people and be able to multitask and troubleshoot.
Must be able to effectively communicate in visual, oral, and written form, and have strong organizational skills.
Preferred
Altra would prefer you have a minimum one (1) year of office, financial institution, or customer service experience.
Be proficient in O365 product suite and have the ability to work creatively, collaboratively, and independently.
Education
Required
Enrolled in College or better in Business Administration or related field
High School or GED or better
