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Experience a rewarding and fulfilling career with Mercyhealth. Mercyhealth is committed to offering our partners a best place to work. Our unique workplace Culture of Excellence is built upon:
Employee engagement, empowerment and growth
Teamwork toward our common goal – providing exceptional health care services with a passion for making lives better
An atmosphere of caring and quality that cascades throughout the organization
Department/Skill highlights
This position is located at Mercy Walworth on highways 50& 67
This position is posted with variable shifts Monday – Friday with rotations and call
Essential duties and Responsibilities
Proficient with Hospital Information System (HIS) and Laboratory Information Systems (LIS) to release orders or register patients as needed.
Performs patient registration, payment collection, data entry of demographic and insurance information and other procedures as necessary to support efficient sample processing.
Transfers patient test requests from scripts, requisitions and verbal orders into the HIS and laboratory computer systems.
Answers and screen telephone calls in a professional and helpful manner.
Resolve unusual or unclear test orders by contacting the physician, nurse, reference laboratory and documents actions taken. Refer all unresolved issues to the appropriate supervisor.
Generates lists and labels. Runs daily reports.
Reviews order monitor and investigate the collection summary report.
Assess orders for special collection requirements; patient preparation and appropriate order of draw.
Accurately identify patients using two patient identifiers. Proficiently perform phlebotomy on patient population to obtain blood specimens.
Possess the ability to assess patient response to procedure and interact with the patient at a level that is understandable and comfortable for the patient. Assess patient reaction to procedures and adjust process as indicated. Obtain medical/supervisory assistance as necessary.
Accurately identify and label specimens with patient name, date of birth, date and time of collection and collector code.
Assure specimen integrity by using aseptic technique and following appropriate procedures.
Proficiently collect other samples as indicated including throat swabs, MRSA swabs, urine samples, heel sticks, finger sticks, blood cultures and blood bank specimens.
Performs arterial punctures to obtain blood specimens from adults including the appropriate collection charge. (Rockford Phlebotomy only).
Performs glucose tolerance and hormone stimulation specimen collection in the specified time increments, as well as accurate patient preparation.
Performs research program, Lab One, and special collection kit specimen collection.
Provides patient instruction in the collection and handling of personally collected specimens.
Performs specialized sample collections including breath alcohol testing, random urine drug screens, pre-employment urine drug screens and legal urine drug screens.
Receives and accessions collected specimens using LIS, examines for testing acceptability, centrifuges and aliquots specimens as needed and delivers to the appropriate section in the laboratory or batches specimens for courier pick-up.
Appropriately notify testing personnel of stat requests.
Accept specimens from a variety of internal and external customers; sort samples; resolve specimen identification or requisition issues; utilize LIS to appropriately receive specimens; package and track specimens for transportation to reference laboratories.
Possess working knowledge of insurance processes specific to reference laboratories to assure billing is done in accordance with government regulations.
Drives laboratory owned or personal vehicle to client sites, patient homes or facilities. Performs accurate specimen collection at client sites, patient homes or facilities. Transports specimens properly to the lab. Assure receipt of samples to the laboratory;
Performs limited waived testing including blood glucose monitoring according to established procedures.
At the supervisor’s discretion perform rapid flu and strep tests, mono testing, pregnancy testing and dipstick urinalysis according to established procedures. Perform quality control procedures and proficiency testing accurately and as closely as possible to patient testing. Call critical results to the appropriate licensed caregiver and chart reports as needed.
Depending on location may be required to perform electrocardiogram tracing ten lead and pediatric EKGs. Communicates critical results to authorized personnel. (Only at legacy Rockford locations).
Perform result entry in the LIS.
Performs temperature checks.
Cleans and checks laboratory glassware.
Assists with inventory and maintenance of supplies at an appropriate level Submits orders for supply acquisition; receives and stocks supplies. Fills supply requests from clients and providers.
Education and Experience
High school diploma or equivalent. Prior phlebotomy experience desired.
Experience as a Paramedic, EMT, CNA and/or MA helpful.
Certifications/Licensure
Phlebotomy Certification preferred
Special Physical Demands
The Special Physical Demands are considered Essential Job Function of the position with or without accommodations.
While performing the duties of this Job, the employee is regularly required to stand; walk; bend over; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. Good eye/hand coordination and close vision required. Frequent color vision, depth perception and ability to adjust focus. Occasional distance vision and peripheral vision. Frequently carry items from 10-25 lbs. and push a cart greater than 50 lbs. Able to push over 100lbs occasionally.
