At Promega, we invite you to bring your full self to work and embark on a career that makes a difference.
ABOUT US
Promega is a global biotech leader with over 4,000 products driving scientific discovery for 45 years. We support a wide range of scientific endeavors, from disease research to forensic analysis.
CULTURE & COMMUNITY
We foster an inclusive, collaborative environment where continuous learners and ambitious individuals thrive. We strive to improve our communities daily and create an inviting workplace.
YOUR CHALLENGE
Ready to improve yourself, your team, and the world? Discover what #LifeatPromega is like on LinkedIn and Instagram. Explore our campus and learn about our people and sustainable practices.
We are looking for a Global Customer Support Specialist to provide outstanding support to both internal and external customers via telephone, chat, email, and other methods. You will assist with questions, troubleshoot issues, process international and domestic orders, and handle post-shipment requests. The ideal candidate will have a high school diploma or equivalent work experience, at least two years of customer service experience, and exceptional communication skills. Proficiency in Microsoft Office and familiarity with ERP software are preferred. This role requires the ability to multitask, strong organizational skills, and a focus on customer satisfaction.
To apply, view a complete job description, and learn more about our company, please visit:
https://uscareers.promega.com/jobs/3821?lang=en-us
At Promega, we value diversity and strive to create an inclusive workplace. We are proud to be an Equal Opportunity Employer, making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected class.