Job DescriptionWe are seeking a detail-oriented and proactive Customer Service Representative to join our team. This role is ideal for someone who takes pride in delivering outstanding customer support and enjoys solving problems with professionalism and clarity. You will serve as the first point of contact for customers, helping to resolve inquiries, provide product information, and maintain a high level of satisfaction throughout the customer journey.Key ResponsibilitiesRespond to customer inquiries via phone, email, and internal systems.Resolve complaints and issues with a calm, solutions-oriented approach.Maintain accurate records of customer interactions and transactions.Collaborate with internal departments to ensure timely resolution of issues.Follow company communication procedures and guidelines.Ensure a professional, courteous, and responsive customer experience.Track feedback and report trends to improve service operations.
