Customer Support Specialist

Customer Support Specialist

26 Aug 2025
Wisconsin, Madison, 53701 Madison USA

Customer Support Specialist

Job DescriptionSignal Tru Brand is seeking a dedicated and detail-oriented Customer Support Specialist to join our growing team in Madison, WI. This role is ideal for someone passionate about problem-solving, customer care, and contributing to a team that values quality service and continuous improvement.ResponsibilitiesServe as the first point of contact for customer inquiries via phone and email.Resolve product or service issues by clarifying the customer’s complaint, determining the cause, and offering the best solution.Maintain detailed records of customer interactions, transactions, comments, and complaints.Collaborate with internal teams to escalate and resolve complex issues promptly.Follow communication procedures, guidelines, and policies to ensure consistent service.Identify trends in customer feedback to suggest process or product improvements.

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Job Details

  • ID
    JC54393612
  • State
  • City
  • Job type
    Full-time
  • Salary
    N/A
  • Hiring Company
    Alphabe Insight Inc
  • Date
    2025-08-26
  • Deadline
    2025-10-25
  • Category

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