Vacancy expired!
JOB REQUIREMENTS: GENERAL PURPOSE OF THE JOB: The WTI Inspection
Scheduler is responsible for scheduling and dispatching all inspections
for WTI. This position ensures that the regional responsibilities are
managed, tracked, and executed timely. This role must have excellent
communication and organizational skills. This role will be responsible
for scheduling and overseeing the inspection volume for an assigned
division. Ensuring project volume is managed and executed within
established business rules and objectives. Key responsibilities include
accurate field reporting, timely completion of jobs, and project backlog
management. This position will have the authority to make scheduling
changes as required to manage scope changes, unplanned work, and
weather-related changes. ESSENTIAL DUTIES AND RESPONSIBILITIES: Assist
with the scheduling and onboarding of the field technician team Assist
with schedule communication with regional Sales Representatives and
management Assist with travel and hotel arrangements for inspection
routes Conduct and foster professional and timely communication
(utilizing various communication methods) with the regional support
teams for all work-related matters. Assist with managing data and
information across multiple platforms, including SAP, Excel, Sharepoint,
and more. Assist with schedule communication between customer and
technician. Interact with cross-functional groups, and internal and
field representatives in efforts to gather, coordinate, and complete
paperwork and information Maintain an updated customer contact list.
Ability to determine escalation of communications as needed to
management Special projects as needed OTHER SKILLS AND ABILITIES:
Superior written, oral, and digital communication skills Ability to
collaborate and work closely with other teams and departments Computer
Literacy, )365 suite, SAP, Excel, Word, IOS, Organizing, planning, and
prioritizing administrative business functions Performing Administrative
activity: performing day-to-day administrative tasks such as
maintaining, tracking, and management of paper and electronic data
Organizing, planning, and prioritizing work: developing specific goals
and plans to prioritize, organize, and accomplish work Experience with
Project Management and Gantt charts is a plus but not a requirement
Knowledge of customer service principles and practices Familiarity with
Microsoft Office products, such as Excel, PowerPoint, and Word, and key
social media tools Ability to consistently demonstrate the company's
values of hard work and insight and to remain effective in their
approach to work A resilient attitude towards challenges and the ability
to manage pressure Qualified applicants will receive consideration for
employment without regard to their race, color, religion, national
origin, sex, protected veteran status or disability.
APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/1518A4A523AA43E6
