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As an Insurance Brokerage Sales Representative, you would be responsible for answering incoming phone calls from our Agency partners. These calls will cover a wide variety of topics including eligibility for coverage, process inquiries and account statuses. You will also create certificates, quote and bind insurance policies.Hours: 9:20am-6pm Central Standard TimeWhile this is primarily a home-based role, there may be times you would be expecting to come into our office for training and meetings working from one of the following locations: Madison, WI 53783; Boston, MA 02110; Denver, CO 80112; Keene, NH 03431; St. Joseph, MO 64507; Phoenix, AZ 85034; Nashville, TN 37214Internal candidates are encouraged to apply regardless of location and will be considered based upon the needs of the role.Compensation range will be determined by geographic location.Madison, Keene, Phoenix, St. Joseph, and Nashville: $23-$30.76/ hourBoston and Denver: $25.96-$34.61/hourPosition Compensation Range:$23.00 - $30.76Pay Rate Type:HourlyCompensation may vary based on the job level and your geographic work location.Primary AccountabilitiesQuote and take bind requests from agents.Spend 75% or more time on calls.Advises on appropriate insurance coverage and options relative to prospect circumstances and meeting the needs of the customer.Runs reports from various systems to verify accuracy of information provided by potential insured regarding insurance and driving history.Explains coverage and payment options.Responsible for follow up on unsold quotes.Services existing customer policies as required including policy changes when customer service is not available.Follows up on underwriting department requests to ensure policy underwriting adherence and improve retention.Attends sales meetings, seminars or educational activities to stay current with market trends, regulations and maintain state licensing.Specialized Knowledge & Skills RequirementsCommunicate guidelines with agents.Familiar with Microsoft Office applications.Excellent written and verbal communication skills.Able to multi-task with speed and accuracy.LicensesAll agents must hold a Property & Casualty license.Travel RequirementsUp to 10%.Physical RequirementsWork that primarily involves sitting/standing.We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
