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JOB REQUIREMENTS: Epiphany Rx powered by Navitus Health Solutions
Putting People First in Pharmacy- Navitus was founded as an alternative
to traditional pharmacy benefit manager (PBM) models. We are committed
to removing cost from the drug supply chain to make medications more
affordable for the people who need them. At Navitus, our team members
work in an environment that celebrates diversity, fosters creativity and
encourages growth. We welcome new ideas and share a passion for
excellent service to our customers and each other. We are unable to
offer remote work to residents of Alaska, Hawaii, Maine, Mississippi,
New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina,
South Dakota, West Virginia, and Wyoming. The Manager of Client
Operations is a highly motivated experienced professional with at least
5 years of successful implementation, client operations, and vendor
management experience. The Manager of Client Operations will be
responsible for leading the EpiphanyRx efforts for client
implementations, vendor management, and day to day client operations.
The position is responsible for leading and guiding a team of
individuals and will be the main point of contact into the Navitus
implementation and client operations departments. The Manager of Client
Operations must have strong relationship skills to be able to work with
not only the client team members, but also with the subject matter
experts within EpiphanyRx and Navitus. Excellent communication skills
are necessary to ensure that all team members are kept well informed of
the requirements, any changes, progress status and any potential issues.
The Manager of Client Operations will additionally be responsible for
building and driving repeatable, efficient processes, and capable of
leading large cross-functional client projects as needed and driving
towards team goals. Is this you? Find out more below! How do I make an
impact on my team? Lead and guide all efforts for EpiphanyRx client
operations. Act as an intermediary between Navitus operational
departments and Epiphany client service teams to ensure alignment where
possible, and variations where necessary to serve Epiphany clients.
Ownership of escalated client issues, member issues, project issues,
etc. as identified or requested by the client. Drive issues to quick
resolution and create efficient processes going forward. Lead other
client related projects through effective project management that
require client operations, and program management services. Readiness
Assessment with internal and external parties, as well as sales
initiatives as needed. Preparing and facilitating client Kick-off
Meetings for the purposes of requirements gathering and discovery, some
travel may be required. Facilitating any impact analysis to best
determine the appropriate For full info follow application link.
Navitus Health Solutions is an Equal Opportunity Employer:
Disabled/Veterans/Male/Female/Minority/Other APPLICATION
INSTRUCTIONS: Apply Online: ipc.us/t/F56F97121980491F
