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Administrative Support Specialist
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Overview
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Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.
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14425BRDepartment Name:HSP Central Scheduling Location:Meriter Business Center Job Description: The Scheduling Specialist will coordinate the scheduling, referral management, registration, prior authorization, and insurance verification processes for patients entering the UnityPoint Health – Meriter system via the Central Scheduling Department. They will identify and handle customer needs, providing exceptional customer service in a timely and efficient manner while working in a remote team environment. They will screen and update established patient information for accuracy, and schedule procedures according to procedure description. They will work closely with clinical department staff to schedule procedures based on departmental scheduling protocols. This position is fast paced and requires the ability to multi-task with attention to detail.
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Requirements
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JOB REQUIREMENTS: Offering an opportunity to be part of a
high-performance team, enjoy exceptional benefits, and a supportive
work-life balance, the Gordon Flesch Company is an employer of choice
throughout WI, IL, IN, IA and OH. The Gordon Flesch Company strives to
recognize and appreciate our associate\'s commitment, creativity, and
the results they deliver every day for our customers and the community.
Salary for this position is based on level of experience. In this role
you will: Conduct general customer account maintenance by reviewing
aging reports and tracking outstanding payment issues Complete research,
analysis, and problem resolution of outstanding accounts resulting from
internal and external customer inquiries Contact customers to collect on
invoices that are currently due, demonstrating persistence and seeking
alternative solutions when obstacles arise Negotiate payment
options/terms Process one-time or recurring electronic payments and set
up payment methods in collection systems Identify and follow up with
past due and slow-paying customers that may increase the Company\'s risk
of loss Monitor pending service and supply orders on past due customers
to minimize Company risk Research payment discrepancies on assigned
accounts and contact customers to resolve Compile collection activity
and accounts receivable status reports and participate in periodic
portfolio reviews with AR Management team Maintain accounts receivable
customer files and records, including logging all collection activity
Process customer information changes when notified Partner with AR
Management team and other team members to identify best collection
practices and procedures Provide exceptional customer service to
internal and external Gordon Flesch Company customers You should have:
High school diploma or equivalent Knowledge of basic credit and
collection practices and laws Proficient with Microsoft Office
applications, including Word, Excel, and Outlook Excellent verbal and
written communication Strong attention to detail and problem-solving
skills Ability to compare data from a variety of sources for accuracy
and completeness Ability to act with discretion, honesty and integrity;
recognize need for confidentiality Preferred Qualifications: Two or more
years of collection experience One or more years of account
reconciliation experience Basic understanding of the Fair Debt
Collection Practices Act Basic understanding of bankruptcy proceedings
The Gordon Flesch Company offers Medical, Dental, Personal Time,
Vacation Time, 401(k) and 401(k) match, a Wellness Program and many
benefits! For full details of our Benefits Program please go to:
www.gflesch.com/careers. Gordon Flesch Company is proud to be an Equal
Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to age, color, For full
info follow application link. Equal Opportunity Employer/Protected
Veterans/Individuals with Disabilities. APPLICATION
INSTRUCTIONS: Apply Online: ipc.us/t/53C2F11F64E349B8 Qualified females,
minorities, and special disabled veterans and other veterans are
encouraged to apply.
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JOB REQUIREMENTS: Collections Specialist I (Spanish-Bilingual Required)
ID 2024-5654 Location : City Madison Category Collections FTE 1.0
Schedule Monday - Friday 8am-5:30pm plus occasional Saturdays from
9am-1pm Salary Grade 6 Min USD $19.13/Hr. Mid USD $23.37/Hr. Overview
UW Credit Union is hiring a Collections Specialist, internally known as
\"Credit Solutions Specialist\". If you are passionate about helping
people through life\'s struggles, this is the role for you. You, along
with the close-knit Credit Solutions team, will play a key role in
minimizing loss for UW Credit Union by working with members who have
fallen behind on payments, and creating realistic and achievable plans
to get their finances on track. At UW Credit Union, humanity counts
most. We\'re not here to judge. We understand that life happens. The
Credit Solutions Specialist\'s goal is to assess each member\'s
situation with compassion, empathy, and persistence, and craft a unique
solution to fit their needs. UW Credit Union\'s delinquency rate runs
below the industry average, thanks to our dedicated and skilled Credit
Solutions team. Why work for UW Credit Union? Join one of Wisconsin\'s
premier financial institutions, a National Top Workplace and multi-year
recipient of Madison Magazine\'s Best Places to Work, Wisconsin State
Journal\'s Top Workplaces, and Milwaukee Journal Sentinel\'s Top
Workplaces to receive: 21.5+ days annual paid time off (4+ weeks) 2
weeks paid caregiver leave 2.5 weeks paid new child parental leave 2
days paid volunteer time 11 paid holidays (includes your birthday!) 401k
company match of up to 5%, plus approximately 4% discretionary match
Variable bonus reward Competitive Medical, Dental and Vision plans,
including domestic partner eligibility Discounted bus pass and bublr/
BCycle membership Employee Assistance Program And more! Responsibilities
A Day in the life of a Credit Solutions Specialist Every day will be
different. Here is a snapshot: Review and collect on assigned delinquent
loans by gathering background data, documenting member conversations,
and ensuring required notifications are sent to members Analyze accounts
to determine next steps (i.e. account type, amount owed, credit score,
collateral value, etc.) Work as a team to meet specific department goals
for delinquency and net charge offs Provide excellent service to UW
Credit Union members through verbal and written inquiries regarding
general loan questions Correspond with attorneys regarding accounts that
have been sent out for legal Serve as a liaison for auto repossession
agency & agents Serve as an engaged member of the Collections Team by
taking ownership for and recommending change in operations to enhance
productivity and For full info follow application link. UW Credit
Union is proud to be an Equal Opportunity and Affirmative Action
Employer of Minorities, Protected Veterans, Women, and individuals with
Disabilities. APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/364BE024C9044195
