Job DescriptionSwift 7 Consultants is seeking a highly motivated and detail-oriented Service Communications Advisor to join our team in Madison, WI. The ideal candidate will be responsible for managing and optimizing our client communication channels to ensure a seamless and professional experience. You will play a crucial role in maintaining strong relationships and representing our brand with clarity and expertise. ResponsibilitiesDevelop and implement communication strategies to enhance client engagement.Serve as the primary point of contact for client inquiries and feedback, ensuring timely and effective resolution.Create and distribute professional correspondence, reports, and other client-facing materials.Collaborate with internal teams to gather information and provide accurate, up-to-date responses to clients.Monitor communication metrics and prepare reports on the effectiveness of communication efforts.Maintain a comprehensive understanding of our services and solutions to effectively advise clients.
