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OverviewGovCIO is seeking a Program Coordinator to join our Intake Coordination Team (ICT) with the Department of Veterans Affairs (VA). The Program Coordinator will support the administrative functions of the ICT Program Manager and team. This role requires thought leadership, problem-solving, rapid learning, and an innovative mindset to guide clients through conceptualization, strategic planning, and execution. Flexibility and forward-thinking are crucial for success. The ideal candidate excels in open communication, managing group dynamics, and promoting innovation, problem-solving, and effective decision-making. This fully United States based remote position operates Monday-Friday, 8 AM to 5 PM ET.Responsibilities
Identify and streamline improvements to enhance team efficiency.
Recommend process improvements for documents, presentations,andSOPs.
Support fast turnarounddatarequests and understand the requirements.
Support change management strategies for program objectives.
Assist in identifying and managing risks and issues impacting ICT objectives.
Understand stakeholder needs and expectations.
Communicate clearly with team members, stakeholders, and participants.
Prioritize and manage multiple tasks concurrently.
Manage action items and follow up to ensure resolution.
Produce weekly deliverables andsubmit themon time.
Generate and present performance reports to leadership.
Maintain comprehensive documentation of program activities and decisions, capture andmonitoraction items, producing and communicating meeting minutes.
Assistteams in defining and achieving goals.
Ensure that programobjectivesare aligned with organizational goals and track progress using OKRs and KPIs.
Coordinate between teams to ensure clear communication and understanding of OKRs and KPIs, fostering a collaborative environment.
Collect, analyze, and report on performance data to provide insights and recommendations for improvement.
Manage group dynamics and resolve conflicts.
Assist in planning and organizing events, conferences, and meetings.
Handle conference packages from initiation to close out
Create and maintain event schedules, timelines, and agendas.
Promote events through Teams and email campaigns.
Handle attendee registrationand communications.
Oversee event setup, execution, and breakdown.
Take the lead on small projects.
Store official program data, documents, and artifacts per VA directives.
QualificationsRequired Skills and Experience
Bachelor's degree in business administration, business management, computer science, information systems, operations, research, or related fields. Certifications in relevant UX Software plus 3-5 years of relevant experience or 5-7 years of additional experience may be substituted for education.
Detail-oriented with excellent organizational skills.
Effective time management and ability to meet tight deadlines.
Strong analytical skills for process evaluation and improvement.
Excellent problem-solving and decision-making abilities.
Proficient in risk management and issue resolution.
Skilled at identifying client challenges and crafting strong solutions.
Experienced in strategic planning and execution.
Capable of managing multipleresearch requests and multitasking.
Team player with strong relationship-building skills.
Collaborative with team leaders and subject matter experts.
Proven facilitator and content creator.
Effective at managing group dynamics and fostering an inclusive environment.
Excellent written and oral communication skills.
Comfortable presenting to diverse audiences.
Advanced presentation skills for senior executives.
Able to work independently with minimal supervision.
Proficient with MS Office Suite, MS Teams, and workflow management.
Experienced with IT-related projects.
Must be a US citizen.
Preferred Skills and Experience :
Experience with Veterans Affairs or other government agencies.
PMP, Scrum Master, and/or other Agile/SAFecertifications, Change Management Certification
Strong qualitative and quantitative analytical skills for assessing process effectiveness.
Proficiencyin life cycle and project management methodologies.
Familiarity with VA-centric applications like GitHub, JIRA, and ServiceNow.
Clearance: Must be able to obtain/maintain Suitability/Public Trust clearance.Company OverviewGovCIO is a team of transformerspeople who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.Posted Pay RangeThe posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.Posted Salary RangeUSD $95,000.00 - USD $110,000.00 /Yr.Submit a referral to this job (https://careers-govcio.icims.com/jobs/4559/sr.-program-coordinator-%28remote%29/job?mode=apply&apply=yes&iniframe=1&hashed=-1834385473)Location US-RemoteID 2024-4559Category Project/Program ManagementPosition Type Full-Time
