Stoughton Health has an excellent opportunity for a Registrar/Scheduler to join our team on a Full-Time basis in our Multi-Specialty Clinics.
The clinic scheduler is responsible for welcoming visitors and patients to the clinic and obtaining necessary information from them before they see the provider. Will perform reception, registration, and secretarial functions in support of the daily operations of the clinic while functioning as the primary communication source in the unit. The incumbent is responsible for all aspects of front office duties including reception, answering the phone, patient scheduling, registration, work queues referrals, reviewing Mychart and monitoring incoming and outgoing mail. Candidate will be entering insurance information, scheduling maintenance, posting payments related to patient copay, cash reconciliation/balancing related to copay. In addition, candidate will review Ortho PatientPop website and contact, schedule, and follow up with patients. The combination of these functions will be determined by the manager to meet the needs of the clinic. This position may require travel between Specialty Clinic sites.
Essential Functions:
Schedules patient procedures in a manner that is most efficient by utilizing the clinical resources. Coordinates and communicates schedules.
Answers multi-line automated telephone system
Ensures that scheduled time, visit type, and patient information data are accurate and maintained
Review Multi-Specialty work queues to schedule patients and improve fill rate
Evaluate office inventories and accessories by checking stock to determine availability of materials
Proficient data collection
Good communication skills
Position Requirements:
Required: High School Graduate or Equivalent
Preferred: Completion of Post High School Vocational/Specialized training
Computer Competency: Intermediate computer competency skills are expected for this position.
Microsoft Office Suite Skills: Intermediate Skills- Able to perform fairly detailed formatting, create Word and Excel files, write formulas, and prepare applicable charts for reports
Work Shift:
Full-Time, 1.0 FTE
40 hours per week
Scheduled Days: Monday - Friday
Shift: 8:00 a.m. – 4:30 p.m.
No Weekends or Holidays
Benefits:
Working with Stoughton Health offers a comprehensive benefits package, including:
403(b) retirement plan (employer match at hire)
Medical Insurance (Multiple Health Plan Options)
Dental, and Vision insurance
Disability and life insurance
Flexible spending account
Health Savings Account (HSA)
Paid Time Off (PTO at hire)
Employee assistance programs
Tuition Assistance
Free On Campus Parking
Work Environment:
This position is an in-person position at the Stoughton Hospital location. The role supports a collaborative and supportive work culture while providing exceptional, personalized service.
Stoughton Health offers a competitive pay rate, shift differential pay, and excellent benefits. Equal Opportunity Employer. Apply online to join our team
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