Restoration technicians offer hope to victims of natural disasters and catastrophic events like fires and floods. More commonly, they respond to emergencies where damage has occurred to residential and commercial properties from fire, broken pipes, backups, and water intrusion. Technicians are an integral part of the Revive mitigation team and are often the first person to help victims return to normalcy by exercising compassion, empathy, and a willingness to do what it takes in their time of need. Technicians use water extraction technology and equipment, basic hand tools, power tools, and cleaning agents. Communication skills and social awareness are important to interact with customers, coworkers, and supervisors.
Responsibilities include:
Perform structural drying per the IICRC standards
Provide moisture mapping and documentation
Conduct demolition after fires or floods
Move customers’ personal items away from work area
Some evening and weekend hours are necessary as the firm is a 24/7 disaster response company
Drive and operate truck and machinery (extraction machines, dehumidifiers, etc.)
Remove carpets, carpet pads, drywall, insulation, debris, etc. from job site
Participate in 24-hour on-call rotation and respond with a maximum sense of urgency
Requirements
No experience necessary for entry level position.
High school education or G.E.D.
Valid driver’s license and satisfactory driving record
Skills and Abilities:
Ability to help minimize the interruption to our customer’s lives though empathy and compassion for their situation
Exceptional verbal and written communication skills
Ability to remain calm and focused under pressure
Ability to work with others in a fast-paced environment while providing excellent service to clients
Ability to exhibit a professional, neat and clean appearance
Ability to lift 75lbs
Ability to maintain professional internal and external relationships that meet company core values
Ability to handle multiple tasks in a fast-paced environment and meet deadlines
Strong customer service skills with the ability to deal with customers under stressful situations
Strong attention to detail and accuracy
Ability to multi-task and manage time effectively by adapting quickly to changing priorities
