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Position Purpose:
The purpose of this position is, but is not limited to, performing processing activities in the Customer Service area. Processing activities may include data entry, scanning, auditing, and general office duties. Secondary responsibilities include special projects as assigned and phone back-up support as needed.
These are part-time non-exempt positions working 20-25 hours per week between the hours of 5:00 pm and 10:00 pm CST. These positions will work from our corporate offices in Madison, Wisconsin and will report to the Supervisor of Business Administration.
Positional Responsibilities:
-Processing of current and new business according to procedure including, but not limited to:
Data entry
Scanning
Auditing
-Ensure commitments to customers are met
-Minimal understanding and knowledge of TASCs products, services, and processes
-Includes TASC operating systems associated with this position
-Provide input and feedback to process and product management and improvement opportunities to ensure commitments to customers are met
-Operate within TASCs guidelines pursuant to the Employee Handbook and all Policies and Procedures
-Perform additional duties as requested by Supervisor and/or Management
Positional Competencies:
-Ability to learn and use multiple systems simultaneously including Microsoft Office
-Moderate alphanumeric data entry speed
-Skills in mathematics to calculate data or solve practical problems
Qualifications:
-Education or equivalency to a High School Diploma (preferred)
-Minimum of 1 year experience working in professional office environment (preferred)
Corporate Core Competencies:
-Adaptability - Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, and adjusts plans to meet changing needs
-Initiative - Deals with problems as they arise, focusing energy and resources on those situations until resolved; identifies new opportunities and takes action; takes on new responsibilities when needed
-Results Focus - Can be counted on to meet or exceed goals; pushes self and others for results; is a conscientious worker who can be relied upon to handle unforeseen obstacles
-Customer Focus - Meets internal and external customer expectations; delivers upon commitments; build customer confidence; follows through on requests gaining trust and respect
-Ethics/Integrity - Is seen as a direct, truthful individual; adheres to appropriate core values at all times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches
Apply online at https://www.tasconline.com/careers/
