Shipping, Receiving and Deliveries Manager

Shipping, Receiving and Deliveries Manager

04 Sep 2024
Wisconsin, Madison, 53701 Madison USA

Shipping, Receiving and Deliveries Manager

Job Description

Title: Shipping, Receiving and Deliveries Manager

Part Time: 20-24 hours week

Company Overview:

Founded in 2013, we are a woman-owned business that offers a unique full-service coffee house and chocolate shop experience. Our menu features a selection of gluten-free pastries, artisanal confections, light food, and decadent espresso drinks, all crafted with the highest quality ingredients. We are dedicated to fostering strong, positive relationships with our clients and our team members alike. One of our core missions is to cultivate an uplifting work environment that encourages personal and professional growth for all employees. Join us as we blend passion and quality in every cup and treat!

Position Summary:

The Shipping and Deliveries Manager is responsible for a wide variety of tasks related to order management and logistics. This role involves communicating with clients, driving to fulfill local orders, and shipping products accurately and promptly. The job also includes responsibility for the transfer of items between our locations, as well as various other errands. The ideal candidate will have a strong work ethic, have excellent communication skills, be a problem solver and have a commitment to customer satisfaction.

Key Responsibilities:

Pack, insulate, and ship chocolate domestically

Deliver local wholesale and direct-to-consumer orders

Load and unload items from the delivery vehicle

Receive packages, deliver to location and put away accordingly.

Maintain accurate delivery records, including receipts, logs, and delivery confirmations.

Transport items in-between our two locations

Communicate via email with companies and customers regarding product orders

Provide exceptional customer service when interacting with clients

Conduct various errands, including grocery purchases and storage unit

Complete purchases from local businesses when needed

Qualifications:

Valid driver's license with a clean driving record

Previous experience as a delivery driver or with shipping and receiving preferred

Strong understanding of traffic laws and safe driving practices.

Ability to lift and carry heavy packages (up to [specify weight, e.g., 50 lbs.]).

High school diploma or equivalent preferred.

Strong Team Player with excellent attention to detail

Strong organizational and multitasking skills

Effective email communication and computer skills a must

Experience in customer service

Must be able to follow directions and carry out MCC directives.

Schedule and Location

Position is based out of our Odana location

Start time at 8:00 AM

3-4 days a week, M,W,F and occasional Thursdays during the busy season.

Free coffee, eat chocolate daily

Work with a great group of people

Typical day would look like the following: Arrive to work, check emails for orders, check in with managers to see what needs to be done, driven, shipped, or moved. Package up wholesale orders, create invoices and deliver the orders. Upon returning, prepare any shipments, package and deliver to UPS or other carrier. Final check-ins with managers to assess any other delivery needs, errands or other things that need to be carried out.

Salary and Benefits: $17-$20/hour

Application Process:

Please submit your resume and a brief cover letter-

we are an equal opportunity employer

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