Front Desk Clerk – Dry Cleaners
Location: [Village Valet] Job Type: [Full-time / Part-time] Reports to: Store Manager / Owner
Job Summary:
We are seeking a friendly, dependable, and organized Front Desk Clerk to be the face of our dry cleaning business. The ideal candidate will provide exceptional customer service, handle garments with care, and manage front desk operations efficiently.
Key Responsibilities:
Greet customers warmly and professionally
Receive and tag garments for cleaning, noting any special instructions or stains
Provide accurate pick-up times and issue receipts
Handle payments (cash, card, digital), maintain accurate cash drawer
Check garments for quality before returning to customer
Answer phone calls and respond to customer inquiries
Maintain a clean and organized front counter area
Contact customers when items are ready or if there are delays/issues
Assist with inventory and tracking of orders
Follow company policies and procedures for garment handling and safety
Qualifications:
High school diploma or equivalent
Previous customer service or retail experience preferred
Strong communication and interpersonal skills
Basic math and computer skills (POS systems a plus)
Ability to multitask in a fast-paced environment
Reliable, punctual, and detail-oriented
Ability to stand for extended periods and occasionally lift up to 25 lbs
