Front Desk Hotel Agent (Milwaukee) for 54-unit daily and extended stay hotel.
Part-time/Full-time
Does your list of attributes match our list of requirements?
- Experience - minimum one-year hotel front desk experience.
- Excellent personality and appearance.
- Desire to Provide Dignified Customer Service.
- Have knowledge of hotel rates, discounts, and how to handle each.
- Maintain an organized and clean front desk, lobby, and business area.
- Greet and communicate cordially with guests.
- Promptly answer the telephone using positive and clear communication. Retrieve mail, small packages and facsimiles for customers as requested.
- Field guest complaints, listen, and extend assistance to resolve issues.
- Promptly and professionally check guests in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
- Have a working knowledge of Front Office computer, cash register or manual system, including all daily and weekly transactions.
- Accurate and trustworthy cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges.
- Have working knowledge of cancellation procedures and relocation procedures when necessary.
- Perform any other job duties as assigned.
If you would like to be considered for a position, please email Sally at sjborch27@aol.com or call / text 414-349-9359.
Pay: Commensurate with experience
Education: High school or equivalent
