About Digital Technology:We’re not yesterday’s IT department, we're Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it.Ultimately, we strive to make the world work better for our employees and customers—when you work in ServiceNow Digital Technology, you work for them.About this role:The Director of Digital Technology GRC will be responsible for developing and implementing a comprehensive GRC program for the organization's IT environment. What you get to do in this role:Develop & and execute a strategic roadmap for advanced Technology & Security architecture, controls, and solutions across applications, networks, and cloud environments.Drive key Technology, Security, and Data compliance programs in support of the Digital Technology (corporate IT) organizationIn addition to IT and Security, architect and deploy technical controls across new GRC emerging risk priorities such as, Third Party Risk and Resiliency (BC/DR) programs including cross functional support, coordination and oversight of the programsPartner closely with Legal, Privacy, and Data Security & Governance teams to develop corresponding GRC programs within the DT organization, ensuring adherence to requirements through ongoing monitoring and validation of DT controls and supporting processesLead the design, implementation and ongoing execution of ServiceNow’s Internal AI Governance program aimed at driving compliant and risk-based controls across the development, testing, deployment, and monitoring of AI systems across the ServiceNow corporate environmentIntegrate GRC requirements into all elements of the DT risk management framework and supporting control and issue management programs.Act as a technical advisor to stakeholders, communicating complex IT, Security, Data, AI, TPRM, and Resiliency issues, risk impacts, and recommendations for incident response and risk mitigation.Govern and enforce ongoing adherence and compliance against requirements through ongoing control testing, continuous controls monitoring and automation using the ServiceNow IRM platform
