Operations Supervisor

Operations Supervisor

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Job Description

Essential duties and responsibilities of the Class A operations manager:

• Directs all warehouse and transportation operations, closely interacting with department associates.
• Reviews results of warehouse and transportation operations, compares them to budget. Works with Branch General Manager, to take corrective actions to achieve results.
• Responsible to review sales levels in order to determine allocation and assignment of associates for warehouse and distribution departments. Manages and prioritizes, projects, and schedules.
• Reviews and analyses weekly and period reports. Makes recommendations or takes actions to achieve desired results.
• Responsible for all areas of inventory control.
• Responsible for sanitation and physical condition of warehouse, material handling equipment, and rolling stock.
• Responsible for the safety of departmental associates and visitors. Directs investigations of all accidents, and recommends corrective actions. Follows up to ensure that appropriate corrective actions are taken.
• Ensures compliance with warehouse and transportation related administrative policies, procedures, safety rules, and governmental regulations.
• Directs salvage of products identified as damaged or spoiled.
• Directs investigations into causes of customer or shipper complaints and responds accordingly. Follows up on ALL customer requests and inquiries to ensure appropriate response is made and customer is satisfied.
• Works closely with union representatives. Serves as first point of contact for union communication and grievances.
• Treats all customers (both internal and external) with respect, courtesy, and kindness.
• Upholds and complies with policies and attitudes adopted by the company.

Supervisory responsibilities of the Class A operations supervisor:

Manages all Warehouse and Transportation associates through subordinate supervisors or direct interaction. Is responsible for the overall direction, coordination, and evaluation of these employees. Carries out supervisory responsibilities in accordance with company policies, union contracts, and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees, addressing complaints, and resolving problems.

Qualifications

Requirements of the Class A operations supervisor:

License:

Must have a Class A Drivers License

Education and/or Experience: Associates degree (A.A.) or equivalent from two-year college or technical school; five years related experience; or equivalent combination of education and experience.

Language Skills:Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.

Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Additional Information

Contact

Elizabeth at

763-571-7077 to schedule an appointment.

EOE: Twin City Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.