Position summary:
· Answers phone and directs call or processes phone orders
· Corresponds with customers & sales team in a fast paced environment
· Responsibility for aspects of the shipping department, customer inquiries, supporting office staff as needed
Responsibilities:
· Promptly responds to telephone and e-mail requests for information from current customers and office staff
· Provides information and assistance to customers regarding ordering, pricing, delivery, etc. Responds to routine questions; defers more complicated technical/applications issues to other personnel and coordinates answers with customers in a timely and accurate manner.
· Gathers documents and assists office staff
· Keeps supervisor informed of job related problems and other information related to work activity.
· Excellent customer service
· Detail oriented and excellent organizational skills
· Efficient, willing and able to handle a large volume of work
As we’re a growing and progressive company, we wear many hats and welcome employees who take initiative to help in all areas of the business. This work is immediately available. First shift is from 7:00 am to 3:30 pm
