Job Title: Computer Engineer – Technical Support & Field Services
Location: Big Bend
Employment Type: Full-Time
Department: IT Services & Customer Support
Position Overview -
We’re looking for a skilled and customer-oriented Computer Engineer to join our tech support team. This role blends hands-on technical expertise with direct customer interaction, both remotely and in the field. If you enjoy solving problems, optimizing devices, and making technology work for people—not the other way around—this is the job for you.
Key Responsibilities -
System Maintenance & Optimization
Reload operating systems and perform computer tune-ups
Diagnose and resolve performance issues on desktops and laptops
Device & Network Setup
Install and configure printers, routers, smartphones, and tablets
Ensure secure and reliable connectivity across devices
Data Services
Migrate user data between systems and devices
Back up and restore files with attention to privacy and integrity
Remote & On-Site Support
Provide remote troubleshooting and technical assistance
Conduct field visits to customer locations for hands-on support
Customer Service & Education
Assist clients with everyday tech issues in a clear, friendly manner
Educate users on best practices and preventive maintenance
Qualifications -
Degree or certification in Computer Engineering, IT, or related field
Experience in technical support, field service, or IT helpdesk roles
Strong knowledge of Windows, macOS, iOS, and Android platforms
Familiarity with networking, peripheral setup, and data migration tools
Excellent communication and problem-solving skills
Valid driver’s license for field work (if applicable)
What We Offer -
Competitive pay and benefits
Flexible scheduling options
Supportive team culture
Opportunities for growth and skill development
A chance to make tech less stressful for real people every day
Cell Phone
Mileage
Ready to roll up your sleeves and make tech work for others? We’d love to hear from you.
