Factory Technical Support

Factory Technical Support

11 Jan 2024
Wisconsin, Milwaukee, 53201 Milwaukee USA

Factory Technical Support

Vacancy expired!

Dehumidifier Corporation of America (DCA) is hiring!

DCA Benefits:

- 3-Day Weekends

- Cedarburg, WI location

- On the job training

- Competitive Health/Dental/401K Package

https://www.dehumidifiercorp.com/careers/

DCA is seeking a qualified HVAC Technician or person with HVAC experience to assist our customers via telephone.

Individual with experience in HVAC troubleshooting, installation and repair are encouraged to apply. DCA is a manufacturer of refrigerant based commercial and industrial dehumidifiers. We are in need of an individual to handle customer service and installation/operational trouble shooting for our products.

Skills required of applicants:

Good interpersonal skills for telephone conversations

Basic computer skills and familiarity with Microsoft Outlook e-mail, Word, and PDFs

Experience in the operation and diagnostics of refrigerant based HVAC Equipment

Experience in the operation and diagnostics of basic and BMS type controls systems

Responsibilities to include:

Assisting field installation/service technicians via telephone with equipment issue diagnosis and start-up procedure

Record keeping cataloging service calls processed

Receiving equipment parts orders

Assistance in the creation and editing of Field Service Manuals (IOM)

Some travel for on-site equipment start-ups nationally

Possible travel for on-site equipment start-ups to International destinations

DCA will provide training to all candidates in all areas of the operation and control of our equipment.

Pay will be commensurate with experience.

Interested? Please contact DCA today!

https://www.dehumidifiercorp.com/careers/

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