Job Title: Account SpecialistJob DescriptionFollow standard processes and comply with service level agreements to support our customer-centric organization. Seek out learning opportunities and critical experiences to broaden understanding of standard work and best practices. Build initial knowledge of cross-functional technical expertise, technical knowledge of products, order management systems, and manufacturing processes.Responsibilities
Receive and process customer orders while screening information for accuracy and completeness.
Monitor customer orders throughout the manufacturing process, advising customers and Sales of any significant delays and providing alternative solutions.
Initiate customer releases for all shipments and ensure delivery dates are met.
Coordinate the expediting of rush shipments and monitor their progress.
Manage and process outside warehousing shipments of inventory.
Manage consignment inventory and understand downstream effects.
Manage basic Minimum and Maximum inventory programs.
Partner with Sales, Marketing, and Product Data to create new material masters, ensuring all relevant documentation is accurate and continually maintained.
Provide information to customers as requested, such as Proof of Delivery, Certificate of Compliance, Billings, and Inventory reports.
Additional Skills & Qualifications
Bachelor's Degree preferred (but not required)
1+ year of office experience in a manufacturing environment
Excellent communication skills, both verbal and written
Work EnvironmentThis position is onsite in Oshkosh, WI.Pay and BenefitsThe pay range for this position is $19.00 - $24.00 Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully onsite position in Oshkosh,WI.Application DeadlineThis position will be accepting applications until Feb 1, 2025.About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
