Security Operations Manager

Security Operations Manager

16 Oct 2024
Wisconsin, Oshkosh, 54901 Oshkosh USA

Security Operations Manager

Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!Starting Pay: $50,000.00 / Year with full-time benefits including medical, dental, vision, 401k, PTO, and life insurance.Eligible to earn up to an additional $10,000 in total compensation through quarterly performance incentive bonuses.Candidates with 2+ years of security experience and 1+ year of supervisory experience are preferred. MUST have 24/7 on-call availability.Allied Universal is the world's largest private security company with over 800,000 employees! Allied Universal offers unmatched career growth opportunities in the security industryAllied Universal is currently hiring an Operations Manager that is responsible for staffing, scheduling and processing payroll for all Security Professionals within assigned client sites in the Division or Branch for which the Operations Manager is responsible. Maintains regular communications with Security Professionals, resolving issues regarding pay, morale or complaints. Manages overtime by effective scheduling and making timely, qualified hiring decisions. Takes prompt action to when complaints are received regarding employee performance or conduct, administers disciplinary and coaching actions, and initiates and executes routine termination actions. To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools and guidance.RESPONSIBILITIES:

Interviews and hires qualified applicants to fill open post positions in a proactive and timely manner, following company interviewing guidelines. Also regularly evaluates low-performing employees for replacement, upgrade or transfer;

Makes initial/conditional job offers (for new employees) and job transfers (for existing employees) using company forms and procedures, offering rates, schedules and benefits in alignment with post contract requirements. Maintains and publishes weekly Open Post List and actively manages job openings within division/branch;

Creates, modifies and manages post schedules in Winteam to ensure adequate coverage at all times. Ensures schedules are properly maintained in WinTeam and are updated regularly;

Ensures all positions are staffed according to contract requirements and effectively manages branch overtime through proper scheduling and staffing. Maintains a qualified, sufficient pool of rovers for backfill of vacant positions as needed;

Receives weekly time-sheets and updates Winteam schedules as necessary (verify such for self-scheduling accounts). Runs bi-weekly payroll according to company procedures. Ensures records are properly maintained and updated to reduce payroll errors. Resolves payroll discrepancies in a timely and efficient manner, and communicate status of such to affected employees, to minimize financial exposure for Company;

Follows all company policies regarding timekeeping procedures, meal and rest period breaks (where applicable), ensuring signatures and acknowledgements are properly documented (where applicable), and conducting weekly audits of timekeeping records to ensure accuracy;

Processes requests for final paychecks, anniversary bonuses and other pay related issues, and execute the distribution of such pay. Acts as a Company representative in such matters as unemployment hearings, workers’ compensation hearings/depositions, union meetings (where applicable), state agency activities, depositions, and other related liability matters;

Conducts disciplinary and counseling sessions with Security Professionals as needed in a proactive and professional manner. Ensures all such issues are documented according to company standards, and that all issues receive proper follow up for resolution;

Initiates termination procedures as needed for voluntary and involuntary separations. Executes termination meetings as necessary and complete all follow up documentation according to company standards;

Maintains regular proactive contact with Security Professionals to ensure all staff is being effectively utilized, properly trained, and ready for placement as needed. Reviews “No Hours Report” with branch Human Resource staff on a weekly basis, and disposition employees who are on “active” status with no hours, in accordance with company policies, ensuring no employees remain on “no hours” status beyond 3 weeks;

Maintains high employee morale and low employee turnover through effective and proactive communications and timely problem resolution. Ensures all hiring, counseling, disciplinary and termination procedures are executed in a consistent manner;

Ensures a smooth running operation by enforcing post specific policies and procedures through proper communication and training. May utilize field training staff to assist in executing post-specific training

Maintains a well-organized, clean and effective working area, and ensure all daily, weekly and bi-weekly deadlines are consistently met. Prepares and runs all required reports as directed by managers, reviews such reports in a timely manner with management team, and takes appropriate action as necessary to address any report discrepancies or operational issues

Performs additional projects or tasks as may be directed by managers.

QUALIFICATIONS:

Minimum high school diploma or equivalent

Minimum three (3) – five (5) years of professional-level experience required, managing non-exempt employees in a fast-paced, service organization

Must be able to secure a valid Guard License if required by the state in which you are applying. As a condition of employment, employee must successfully complete a behavioral assessment, all new-hire paperwork, a background/reference evaluation, and a post-offer/pre-employment drug and alcohol test

May require a current state driver’s license and have the ability to safely operate a vehicle; may be required to drive to client sites to address scheduling or employee issues on an as needed basis and must provide own reliable transportation for such

Ability to write effective and concise reports and document investigations and counseling sessions. Must be able to effectively communicate coaching, counseling and disciplinary actions, as well as termination meetings in a professional manner in accordance with company standards

Demonstrated working knowledge of personal computers and Microsoft Office software mandatory. Ability to learn and efficiently operate various timekeeping and payroll programs, such as Winteam, eHub, and CyCop

Demonstrated ability to be very customer service oriented, with the ability to successfully interact with all levels in the organization, including with Security Professionals, Vice Presidents and clients in a courteous and professional manner, while functioning as a team player. Must demonstrate an effective ability to de-escalate situations before they become hostile or unpleasant

Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines. Must demonstrate a high level of integrity, and apply rules, policies and employment actions in a consistent, fair and equitable manner in all situations

Professional, articulate and able to use good independent judgment and discretion

Outstanding verbal and written communication skills required. Must be able to read, write and speak English in a clear, concise manner

PREFERRED QUALIFICATIONS:

Prior security industry and/or military experience

College degree or coursework

Prior experience in the security industry, law enforcement, military and/or customer service

Experience in scheduling, operations and/or employee management in a service-related industry

BENEFITS:

Medical, dental, vision, basic life, AD&D, and disability insurance

Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements

Eight paid holidays annually, five sick days, and four personal day

Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.comIf you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.comIf you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .Location: United States-Wisconsin-OshkoshJob Category: Management

Related jobs

  • Note: there are multiple postings for this position for marketing purposes, but only one opening is available

  • Compensation Range

  • Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

  • JOB REQUIREMENTS: We are global, we are impacting the lives of millions every day, we are making a difference! At Amcor we are inspired to change the packaging industry and are taking on the aspirational challenge to make all our products recyclable or reusable by 2025. Through our products and global footprint, we are in a unique position to truly make a difference in the packaging space. Our products impact the lives of millions of people across the globe every day from food, beverage, pharmaceutical, medical, home- and personal-care, and other essential products. Amcor is a thriving S&P 500 organisation listed both on the NYSE (AMCR) and ASX (AMC) with US$13 billion in sales. We have a proud history dating back to the 1860\'s and come a long way from a single paper mill based in Melbourne to becoming the global leading packaging company. Today, Amcor is an international organisation empowering its 50,000 employees in over 40 countries and across 250 sites. Will you be next to join our journey towards a more sustainable future?At Amcor we are always looking for talented and passionate individuals who are motivated to make a difference. Working at Amcor means you will have a unique opportunity to be a part of an organisation that is committed to providing sustainable packaging solutions. To find out more about our commitment to sustainability and about Amcor, visitwww.amcor.com. Job Description Manages the Logistics group in all Traffic operations, including shipment of all finished goods at the operating site. Directly controls the receiving, raw material warehousing, and inventory control operation. This involves the internally produced and purchased raw materials. Supervises the inventory control and inventory management functions. Ensures accurate inventories are maintained. This is the first of two levels of Logistics Managers. WHAT YOU GET TO DO Encourages, assists, and participates with all AFNA Safety procedures, audits and initiatives. Demonstrates safety leadership in conjunction with the EHS Manager by establishing and maintaining all policies and programs to ensure a For full info follow application link. Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity Amcor Flexibles - United States is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you would like more information about your EEO rights as an applicant under the law, please click on the links \"EEO is the Law\" Poster and \"EEO is the Law\" Poster Supplement. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 847-362-9000 and let us know the nature of your request and your contact information. OTHER EXPERIENCE AND QUALIFICATIONS: Please see job description for qualifications APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/F4B75EBD48434356

  • JOB REQUIREMENTS: Train workers in food preparation, and in service, sanitation, and safety procedures. Supervise and participate in kitchen and dining area cleaning activities. Resolve customer complaints regarding food service. Record production, operational, and personnel data on specified forms. Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety. Present bills and accept payments. Perform various financial activities, such as cash handling, deposit preparation, and payroll. Perform personnel actions, such as hiring and firing staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets. Perform food preparation and serving duties, such as carving meat, preparing flambe dishes, or serving wine and liquor. Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups. Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards. Greet and seat guests, and present menus and wine lists. Assign duties, responsibilities, and work stations to employees in accordance with work requirements. Compile and balance cash receipts at the end of the day or shift. OTHER EXPERIENCE AND QUALIFICATIONS: What will you be doing in the restaurant? Inspire and supporting your team to provide their best service to customers in ensuring they meet their hunger needs to fulfill their DReaM\'s in making a difference in our communities. Examples including but not limited to: Lead and inspire your team to ensure our customers have a positive and inviting experience by providing positive feedback and setting goals. Ensure the restaurant remains clean and provides a safe environment by utilizing maintenance and food safety guidelines. Be adaptable to a variety of situations to support your team\'s abilities and knowledge to handle their roles in meeting customer needs. Remain calm and utilize your knowledge to help diffuse and resolve customer issues and employee wellness concerns. Provide coaching and positive feedback to your team in developing their professional and personal skills to take on new challenges. Make positive and inspiring relationships with customers and coworkers to fulfill yours and their quality of life. Have FUN! What does it take to join the fun & inspiring DReaM team? The desire to grow and succeed in your personal & professional development. Ex: Display strong, effective people oriented relationship skills, and master foundational professional skills. Ability to occasionally lift up to 50lbs, and use your hands to prepare the meatiest sandwiches. Display drive, determination, punctuality, and maintain responsibility in working scheduled shifts. APPLICATION INSTRUCTIONS: E-Mail a Rsum: jobs@drmarbys.com Apply Online: www.applyarbys.com

  • In most jobs, everyone doesn’t spontaneously erupt into applause and start raining down high-fives. At Buffalo Wild Wings, that’s just a Thursday night. This is the place to start the next phase of your restaurant management career. Whether you grow in our system here or your game-plan takes you elsewhere, we want you to have an experience that lasts a lifetime.

  • If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Management Member for a Dunkin’/Baskin Robbin franchisee is a great career choice. Our team is committed to making our guests’ day by serving them with a great product, a smile, and heck, maybe even a joke or two. Everyone on our team, from our franchisee to our manager to our crew member, works together and takes pride in doing a good job. If you are ready to roll up your sleeves and work with a winning team, then join our dynamic, award-winning franchise!

Job Details

Jocancy Online Job Portal by jobSearchi.