Participate in activity for sample registration, and related activities including customer communications, telephone, e-mail, fax, and some lab support activities when applicable.Responsibilities and DutiesGeneral:Communicate effectively internally and externallyWork cooperativelyDirect sample flow and preparation in an efficient mannerEnsure accurate and efficient execution of written protocolsPleasant and friendly demeanor.Ability to multi-taskAbility to follow directionsSpecific:Receive, prepare, categorize and organize incoming samples for entryRegister samples, label, proof, divide and deliver to labsCommunicate to Group Lead and appropriate lab staff regarding short seed including request for additional, where appropriateParticipate in ensuring prioritization of sample registrationPrepare, distribute, and retain Sample Entry Reports appropriatelyUpdate sample data and issue revised Sample Entry Reports where changes are neededAssist to deliver consumables to labsShip sample bags, ICO samples, etc. using FedEx, UPS, others as requestedAnswer and direct phone callsMail final official EBDI testing certificatesEffectively communicate personnel issues to Group LeadParticipate in maintaining ISO documentationAssist customers and Group Lead with handling out-of-specification samples, investigations, root cause analysis and corrective and preventive action plansMaintain confidentiality regarding customer, samples, and employee informationCross train/work in labs on an as needed basisAssistance in seed disposal event disposal of retain samples and wasteShip sample bags, ICO samples, etc. using FedEx, UPS, others as requestedAnswer and direct phone callsMail final official EBDI testing certificatesEffectively communicate personnel issues to Group LeadParticipate in maintaining ISO documentationAssist customers and Group Lead with handling out-of-specification samples, investigations, root cause analysis and corrective and preventive action plansMaintain confidentiality regarding customer, samples, and employee informationCross train/work in labs on an as needed basisAssistance in seed disposal event disposal of retain samples and waste
