JOB REQUIREMENTS: Effectively communicate via phone, email and fax.
Critical to have attention to detail in verifying and entering
information. Primary contact for customer and outside representative
inquiries. Provide project quotes and work with the outside sales
representation to secure projects. Fill orders by transferring orders to
fulfillment and verify accuracy of the order acknowledgement and
production paperwork prior to production. Review orders against the
production schedule and request/promise date in order to proactively
communicate to the customer possible shipping date revisions. Review
manufacturing schedules required to expedite orders. Obtain necessary
information from various departments and assist in improving projected
delivery dates. Regularly follow up with customers either verbally or in
writing to ensure customer satisfaction. Set up shipping dates, times,
and delivery restrictions with the customer and work with the shipping
department to set up shipments. Work with outside sales force to grow
the market Further develops accounts through customer buying history,
suggesting related and new items and explaining technical features.
Utilize ERP system and Microsoft suite as needed to research, analyze
and communicate information on past due orders. OTHER
EXPERIENCE AND QUALIFICATIONS: 3-5 years' experience in Customer
Service, Sales or related function within a manufacturing facility.
Superior interpersonal skills to communicate with high level technical
expertise and clarity APPLICATION INSTRUCTIONS: Call For
Appointment: 715-907-8143 Apply In Person: 2809 Schofield Ave Suite G
Weston, WI 54476 E-Mail a Rsum: angelab@service1ststaffing.com This
position is listed by a private employment agency. The agency is the
legal employer. No fee will be charged of the job applicant.
