Collects and reviews documentation of customer participation in program activities to ensure compliance with program requirements and assigned participation hours.Ensures all documentation of participation is accurately entered into the data tracking system at least weekly for every customer.Inputs participation hours and activity details into the designated data system in a timely and accurate manner.Collaborates with program staff to ensure all customers are actively assigned to and engaged in program activities.Communicates with assigned program staff, worksite supervisors, and partner agencies to follow up on missing documentation.May conduct outreach to customers and/or community partners to obtain participation records as needed.Prepares reports related to participation tracking, documentation compliance, and assigned responsibilities.Responsible for preparing, cutting, and mailing participant checks, including incentive checks, Emergency Assistance (EA) checks, and Refugee Cash Assistance (RCA) checks.Partners with the Administrative Coordinator and Project Accountant to ensure accurate and efficient maintenance of banking and financial records.
