Responsible for greeting customers both in person and on the phone, determining their needs and performing appropriate steps to insure the transaction is performed accurately, expediently and in a professional and confidential manner.
Responsible for taking applications for check advances and title loans and processing them according to company policy.
Must become proficient with store software programs in order to process loans and check advances.
Responsible for the accurate accounting of all funds during your shift.
Prepare bank deposits, reimburse cash drawer, file liens, post payments and answer the phone.
Maintain customer files, keeping complete information filed neatly within the file and ensuring all files are appropriately filed away at the end of each business day.
Assist with the collection process on NSF checks immediately upon receiving notice from the bank.
Assist in preparing statements and making calls on delinquent accounts on a daily basis until they are current or your supervisor determines legal action is necessary.
Monitor customer satisfaction to ensure repeat business, being courteous and professional at all times.
Communicate daily all important aspects of the business to your supervisor. To include but not limited to all collection activity, any discrepancies in accounting for funds and daily business activity.
Present yourself in a professional manner at all times in the store and the community. This includes personal appearance, communication and behavior.
Job Type: Full-time
Pay: $10.00 - $13.00 per hour
Employee Assistance Program
Paid Time Off
8 Hour Shift
relevant: 1 year (Preferred)
This Job Is:
A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
Open to applicants who do not have a college diploma