Medical / Surgical Manager

Medical / Surgical Manager

02 May 2020

Medical / Surgical Manager

ABOUT SHERIDAN MEMORIAL HOSPITAL

Sheridan Memorial Hospital is a progressive, state-of-the-art facility nestled beneath the Big Horn Mountains in beautiful Northeast Wyoming. Founded over 100 years ago, Sheridan Memorial is licensed for 88 beds with over 60 physicians who provide primary medical care and specialty care in more than 15 areas. We are proud of our more than 700 employees who provide personalized, patient-centered care in a healing environment. When people think of excellent healthcare, they think of Sheridan.

JOB SUMMARY

Responsible for direction of patient care that promotes safety and well-being of all patients in the Medical -Surgical Unit on a twenty-four hour basis. Plans, directs, coordinates and evaluates the overall clinical nursing practice and administrative activities: including fiscal, material and human resource management. Participates in the development and implementation of hospital policies and procedures. Maintains open communication with all staff to promote improvement in performance. This position requires a sound knowledge of nursing practice, exceptional leadership abilities, and solid problem solving skills. Maintains performance improvement activities within the department and participates in Quality Improvement activities.


Minimum of two (2) years experience as a front-line manager and at least three (3) years clinical experience required. Knowledge of Federal and State agency standards related to health care organizations. Cognitive and technical knowledge and the ability to progressively manage care delivery across the continuum of care is required. The ability to retrieve, communicate and present data and information both verbally and in writing required; as is the ability to express or exchange ideas by means of the spoken and written word. Must be flexible with work scheduling. Involves discretion and independent action within prescribed limits.
ESSENTIAL DUTIES/RESPONSIBILITIES

  • Responsible for direction of the Medical-Surgical staff. Provides effective leadership; supports and empowers staff to embrace the mission and goals of the hospital.
  • Coordinates and directs patient care to ensure patients’ needs are met and hospital policy is followed. Consults other departments, as appropriate, to collaborate in patient care and provide for an interdisciplinary approach.
  • Maintains a good working relationship both within the department and with other departments.
  • Communicates appropriately and clearly to physicians, staff, Director of Nursing Services, Chief Nursing Officer and administrative team.
  • Demonstrates an ability to be flexible, organized and function under stressful situations.
  • Responsible for performance improvement activities for Medical-Surgical Services. Educates staff on the PI process. Participates in PI data collection, indicator development, and evaluation criteria. Involved in at least one PI activity for each department per year. Maintains appropriate quality control programs.
  • Performs probationary and annual employee performance evaluation, competency clinical skills assessment and age-specific competency assessment for nursing staff within the Medical-Surgical department.
  • Keeps employees informed about their work assignment, work progress, and opportunities for advancement.
  • Participates in the development, implementation, review, and revision of departmental policies and procedures.
  • Assures documentation meets current standards and policies.
  • Responsible for interviewing, hiring, training, developing, disciplining, and terminating employees within the departments of oversight.
  • Develops, justifies and maintains a fiscal budget for those departments.
  • Complies with ongoing departmental inspections of equipment and physical space. Makes recommendations regarding equipment utilization and needs.
  • Knowledge of the 5 Rights of Delegation: right task, circumstance, communication, person, supervision, and feedback.
  • Conducts regular staff meetings with unit education for each shift. Maintains documentation of meetings and provides written minutes for absent staff.
  • Conducts all aspects of supervision in a firm, fair, and consistent manner. Gives positive feedback publicly and constructive criticism thoughtfully and privately.
  • Ensures that all rules and regulations are observed by employees, to include overall corporate compliance and compliance with JCAHO standards.
  • Participates in strategic planning for department.
  • Attends a minimum of 75%% of Department Head meetings per year.
  • Demonstrates knowledge of the Five Medication Rights with regard to patient age and condition. Reduces the potential for medication errors.
  • Performs patient care responsibilities, considering needs specific to the standard of care for patient’s age.
  • Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age appropriate care to the patient population served. Able to interpret data about the patient’s status in order to identify age specific needs and to provide appropriate care.
  • Ability to perform a head-to-toe assessment and reassessments on each patient population served, as per policy.
  • Ability to adequately assess and reassess pain. Utilizes appropriate pain management techniques. Educates the patient and family regarding pain management.
  • Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/healthcare errors.
  • Treats patients and their families with respect and dignity. Identifies and addresses psychosocial, cultural, ethnic, and religious/spiritual needs of patients and family.
  • Functions as a liaison between patient/family and physicians, other healthcare providers, and administration.
  • Formulates a teaching plan based upon identified learning needs and evaluates effectiveness of learning. Includes the patient’s family in the teaching process, as appropriate.
  • Interacts professionally with the patient and their family and involves them in the formulation of the plan of care.
  • Demonstrates an ability to assist physicians with procedures. Able to perform services requiring technical and manual skills.

MINIMUM QUALIFICATIONS


Education / Experience / License and Certifications

  • Current Wyoming Registered Nurse Licensure without restrictions
  • BSN required; Master's degree in Nursing or related field preferred.
  • BLS certification, required
  • Specialty course certifications for any clinical area worked, required

Additional Skills

  • Ability to communicate effectively in English, both verbally and in writing
  • Strong written and verbal skills
  • Additional languages preferred
  • Basic computer knowledge
  • Demonstrates leadership, managerial ability, and application of good interpersonal relationships and principles of supervision and administration
  • Strong assessment and prioritization/ organizational skills

Sheridan Memorial Hospital is an equal opportunity/Affirmative Action employer and gives consideration for employment to qualified applicants without regard to race, color, religion, age, sex, national origin, disability or protected veteran status. If you would like more information about your EEO rights as an applicant under the law, please click here.

Specific demands not listed: Possible exposure to blood and or body fluids / infectious disease / hazardous waste requiring the use of Personal Protective Equipment. Exposure to odorous chemicals / specimens and Latex products.

Pre-employment drug and alcohol screening is required.

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