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The Receptionist efficiently performs clerical support and serves as the facilitys first greeter for all visitors in person as well as via phone in accordance with all applicable laws, regulations, and Life Care standards.
Education, Experience, and Licensure Requirements
Must be a high school graduate or equivalent
Must have successfully completed a secretarial science program from accredited college or university OR have a minimum of six (6) months experience in a clerical role
Specific Job Requirements
Must be proficient in Microsoft Word, Excel, and e mail
Must possess the ability to make independent decisions when circumstances warrant such action
Must be knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
Must have the ability to implement and interpret the programs, goals, objectives, policies, and procedures of the department
Must perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
Maintains professional working relationships with all associates, vendors, etc.
Maintains confidentiality of all proprietary and/or confidential information
Must understand and follow company policies including harassment and compliance procedures
Displays integrity and professionalism by adhering to Life CaresCode of Conductand completes mandatoryCode of Conductand other appropriate compliance training
Essential Functions
Must be able to service as the first point of contact for guests and visitors in person as well as via phone in a friendly and professional manner
Must be able to effectively operate the facility phone and paging system
Must exhibit excellent customer service and a positive attitude towards patients
Must be able to assist in the evacuation of patients
Must demonstrate dependable, regular attendance
Must be able to concentrate and use reasoning skills and good judgment
Must be able to communicate and function productively on an interdisciplinary team
Must be able to sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
Must be able to read, write, speak, and understand the English language
An Equal Opportunity Employer
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