As a leading specialty pharmacy dedicated to compassionate care, North Star Pharmacy & Infusion is seeking a dedicated and empathetic Remote Customer Service Representative for a 100% work-from-home position. We are looking for a self-motivated problem-solver with outstanding communication skills to serve as the primary liaison for our patients, caregivers, and medical partners. In this crucial role, you will professionally handle inquiries regarding prescriptions, insurance, and deliveries via phone and email, accurately maintain patient records, and compassionately troubleshoot issues by collaborating with our internal teams, all while strictly adhering to HIPAA regulations to ensure a seamless and confidential patient experience.
