Vacancy expired!
Marv's Plumbing and Heating is a local and family owned company serving the Cheyenne area. We are currently looking for a dispatcher. The job will include the following:
1. Organize & coordinate daily schedules based on call priority & technician ability
2. Dispatch & Debrief Technicians
3. Monitor performance of service technicians
4. Communicate with customers in a timely & effective manner
5. Understand sales goals & hold team accountable
6. Take payments over the phone
The Ideal Candidate will:
- Be attentive to details of work orders and other system notes
- Focus on customer service
- Love solving problems of a constantly changing workload
- Be supportive and encouraging to techs
- Be able to multi-task under pressure while keeping an upbeat attitude
We offer:
- Employee provided health insurance
- Holiday pay
- Vacation pay
- Percent match retirement savings plan
- Cell phone
- Company provided vehicle and gas