This position will work remotely, from an office near Mooresville, NC. The position is responsible for driving revenue growth, market share, and strategic partnerships with a key national account. This role focuses on developing and executing sales strategies, strengthening customer relationships, and ensuring alignment between customer needs and company offerings within the laminate flooring category. Key responsibilities include but are not limited to:
Serve as the primary point of contact for assigned national accounts.
Develop long-term partnerships focused on mutual growth and value creation.
Resolve customer issues and escalations promptly and professionally.
Conduct regular site visits, meetings, and business reviews to maintain engagement.
Understand customer strategies and align company solutions to support their goals.
Develop and deliver sales presentations in a professional and effective manner
Monitor competitor activity, market trends, and customer needs to inform strategy.
Conduct regular business reviews with key account to evaluate performance and growth opportunities.
Maintain up-to-date awareness of company activities and products, industry trends, and customer and consumer needs
Research customer/consumer needs and develop strategies to effectively meet those needs
Collaborate with key account to develop strategies to capture new business
Participate in industry groups and trade shows to promote products; actively set product presentations.
Participate in the resolution of all product claims.
Other duties as assigned by supervisor, managing director, or shareholder
Maintain all quote documentation with accurate product pricing
Participate in sales forecasting and planning in an effective manner
Create and maintain sales reports
