Entry level Home Appliance Repair technician (birmingham al) (birmingham)

Entry level Home Appliance Repair technician (birmingham al) (birmingham)

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Entry level Home Appliance Repair Technician

Position: Entry level Home Appliance Repair Technician

Duration: Permanent

Min. Education: High School

Salary: ask for detail

Job Type: Full Time

Min Experience: N/A

Required Travel: Not Specified

Location: birmingham AL

Job Description

This position is responsible for the repair of the Home Appliance products in the customer's home. Products repaired include Televisions and a variety of other home appliances. This position provides timely and quality repairs of customers' products while maintaining high customer service. We provide 3 months of training during the first 3 months probation period and specialized tools, uniforms, mileage compensation.

Qualifications:

To provide the proper customer focus, the In-Home Service Technician must:

•Work as a dedicated team member to ensure fast, flexible and expert service to every customer

•Demonstrate a sense of urgency to meet customer time commitments

•Successfully complete all Technician I training elements within a required time frame

•Meet key performance metrics and/or productivity goals as defined by the business

•Provide knowledgeable and courteous repair service

•Continuously look for methods to improve business performance and enhance the customer experience

•Ability to speak English fluently

•Ability to maintain your vehicle in optimal condition

•Provide direction to a Technical Helper, as applicable

•Ability to complete the Daily Repair Report via MS Excel

•Mentor other technicians, as applicable

•Maintain core inventory within the prescribed company guidelines and standards

•Perform miscellaneous duties as assigned