Account Executive - Customer Success

Account Executive - Customer Success

15 Oct 2024
Alabama, Birmingham, 35201 Birmingham USA

Account Executive - Customer Success

OverviewSelling Company's products and services by developing relationships with clients and referrals from internal sales partners to increase overall revenue for clients in the 20+ employee space.Responsibilities

Presenting Paychex solutions and services to final decision makers and end users within the prospective universe.

Builds relationships and maintains partnerships with other Paychex sales representatives to effectively drive internal referrals and provide clients with complete solutions available with Paychex product and service offerings.

Analyzing the customer needs and interests, determining which solutions are appropriate and referring to appropriate party when necessary. Perform client health assessments and evaluate at-risk clients, taking retention actions as appropriate.

Expediting the resolution of customer problems or complaints.

Completing and submitting accurate new business paperwork, expense reports and weekly activity reports by agreed upon dates set by Sales management.

Projecting a positive image in representing the Corporation to clients and the community.

May be required to travel for purposes of attending Conference, training sessions and/or area Zone meetings.

Qualifications

H.S. Diploma - Required

Bachelor's Degree - Preferred

2 years of experience in Relevant sales/marketing experience.

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