Description We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Dothan, Alabama. This role functions within the healthcare industry and involves assisting with patient access processes, liaising with various departments and insurance companies, maintaining patient records, and resolving patient inquiries. Responsibilities: Facilitate the access process for patients by accurately collecting and processing essential information, such as demographics and health details Collaborate with healthcare teams to organize and review workflow, patient schedules, and admission prerequisites Liaise with referral sources and insurance companies to confirm patient insurance coverage and benefit details Handle inquiries from patients, tactfully resolving any concerns and expediting service as required Maintain comprehensive and precise records in accordance with medical and legal standards Utilize medical software, such as Cerner Technologies, to keep patient records up to date and facilitate coordination among the healthcare team Uphold patient privacy and confidentiality in accordance with government regulations and hospital policies Assist with patient-related tasks such as registering patients, scheduling appointments, contacting patients, and managing billing and authorization functions. Requirements Proficiency in Cerner Technologies Experience in answering inbound calls Ability to handle authorizations effectively Knowledge of benefit functions Familiarity with billing functions Demonstrated ability to assist patients Experience in contacting patients Skilled in registering patients Ability to manage patient appointments Experience dealing with existing patients TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
