DescriptionSAIC is currently seeking 5 Field Service Expert (FSE) to support SAIC’s Integrated Battle Command System (IBCS) Team.Primary duty location is Huntsville, Alabama with travel to European Command (EUCOM) locations.Team members will train in Huntsville for approximately 5 months and then travel 100% of the time in country for a twelve month period.JOB DESCRIPTION:This team is responsible for delivering high-level technical support, system integration, and field service engineering for the IBCS Program. The position involves collaborating with military and civilian personnel to ensure the seamless deployment, operation, and maintenance of the IBCS system.
Provide technical support services in support of maintaining and sustaining fielded IBCS systems, equipment and software at all identified locations
Represent the IBCS program as the primary point of contact
Integrate and maintain systems running Red Hat Enterprise Linux and integrate COTS/GOTS products with IBCS systems
Assist in the emplacement and initialization of the IBCS system
Advise customers on the capabilities and limitations of the IBCS system
Assist in troubleshooting IBCS hardware, software, and networks
Provide feedback to program leadership regarding system performance and end-user feedback
Perform operator and maintainer tasks on equipment, integrated systems, subsystems, and software
Conduct training
Support Program Help Desk
Conduct scheduled equipment inventories
QualificationsREQUIRED EDUCATION:
BS and five (5) years’ experience; six (6) years' experience accepted in lieu of degree (per contract) - Mid-Level
BS and nine (9) years’ experience; six (6) years' experience accepted in lieu of degree (per contract) Senior Level
REQUIRED SKILLS:
Experience with tactical networks and troubleshooting
In field operator training
Troubleshooting of computer systems and networks
Good oral communications
Ability to effectively prioritize and execute tasks in high-pressure environments
Able to work independently and efficiently with short term deadlines
REQUIRED CLEARANCE: Must possess an active DoD Secret ClearanceREQUIRED CERTIFICATIONS:
Security+ certified (Preferred on Day 1)
Linux + certification or the ability to obtain within three months of hire date
DESIRED SKILLS:
Army MOS 14 series - Air Defense Artillery OR 140 series - Air and Missile Defense (AMD) Systems
IBCS experience maintaining and sustaining fielded IBCS systems, equipment and software
Willingness to acquire CDL
Deployment experience OCONUS
SAIC accepts applications on an ongoing basis and there is no deadline.Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
REQNUMBER: 2416069SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability
