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Job duties and responsibilities
Manage and oversee the entire restaurant operation
Deliver superior guest services
Ensuring guest satisfaction
Plan and develop guest loyalty programs
Plan new and update existing menus
Plan and develop the overall restaurant marketing strategy
Participate at local food events
Respond efficiently to customer questions and complaints
Organize and supervise shifts
Manage and lead staff
Hire new employees
Training and evaluate staff performance
Estimate consumption, forecast requirements and maintain inventory
Manage restaurant supplies
Control costs and minimize waste
Nurture a positive working environment
Monitor operations and initiate corrective actions
Implement innovative strategies to improve productivity and sales
Job requirements and qualifications
3 years of experience as a Restaurant Manager or similar role
5 years of experience customer service management
Extensive food and beverage knowledge
Computer literacy
Familiarity with restaurant management software
Experience in event planning
Strong leadership, motivational and people skills
Good financial management skills
Critical thinker and problem-solving skills
Team player
Good time-management skills
Great interpersonal and communication skill
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